About the role Salary £28,100 per year plus excellent benefits
Home, a place where you belong You'll help bring new and changed IS services into the business, making sure our support teams have everything they need to deliver a great experience for colleagues. Success in this role means technology changes happen smoothly, with the right people, processes and knowledge in place before go-live.
What you'll do • Coordinate service readiness activities across projects, suppliers and support teams. • Identify risks, gaps and dependencies before services move into live use. • Build strong relationships that keep change moving smoothly and safely. • Support service management processes and help drive continual improvement. • Ensure knowledge, documentation and ownership are in place before go-live.
Why join us Join a team that sits at the heart of technology change and service delivery. You'll learn from experienced colleagues, build your knowledge of service management and gain exposure to a wide range of projects and business change activity. Be part of one of the UK's Great Places to Work!
You have • Experience supporting service transition activities, projects or service change. • Strong communication skills, translating technical information for different audiences. • Knowledge of service management principles, an ITIL qualification or equivalent experience. • Experience organising competing priorities and managing a varied workload. • Confidence working collaboratively across teams, suppliers and stakeholders.
Stronger together We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!
The practical bits • You'll work Monday to Friday. • We typically work on a hybrid basis with 2 days per week in our Newcastle upon Tyne office, with the rest from home. • We can't offer a CoS for this role
What's in it for you? · 34 days leave, rising to 39 (this includes
IS Transition Analyst in London employer: Home Group Limited
At Home Group, we pride ourselves on being an award-winning Customer Service Centre that values both our customers and our employees. As a Performance Leader in Newcastle upon Tyne, you'll enjoy a supportive work culture that fosters personal growth through mentoring and coaching, alongside generous benefits like 34 days of leave and a matching pension scheme. Join us to lead a high-performing team and make a meaningful impact in a workplace recognised as one of the UK's Great Places to Work!
