At a Glance
- Tasks: Build relationships, manage housing issues, and ensure safe neighbourhoods.
- Company: Join a supportive team at Home Group, one of the UK's Great Places to Work.
- Benefits: Enjoy 34 days leave, health cash plan, and career development opportunities.
- Other info: Hybrid role with flexible working and a focus on inclusion and wellbeing.
- Why this job: Make a real difference in communities while growing your career.
- Qualifications: Experience in housing management and strong organisational skills required.
The predicted salary is between 36500 - 36500 £ per year.
Salary circa £36,500 (depending on skills and experience) per annum plus 34 days leave, rising to 39 and a health cash plan saving you and your children over £1140 a year. Permanent, full time (37.5 hpw) Based in Harrow, West London.
Home, a place where you belong. You’ll shape safe, welcoming neighbourhoods where people feel proud to live. This is a role where your decisions matter, your relationships count, and your days are never the same. If you enjoy being out in communities, solving problems early, and working with people who genuinely care, this is a move that gives you purpose, trust, and the space to do your best work.
What you’ll do:
- Build trusted relationships with customers across your patch and local communities.
- Take ownership of housing issues from first contact through to resolution.
- Manage anti-social behaviour cases early to keep neighbourhoods safe and welcoming.
- Carry out estate inspections and work with contractors to keep homes compliant.
- Work with partners to support customers and protect income for reinvestment.
Why join us:
You’ll be supported by great people in our fabulous Home Group culture, where kindness, collaboration, and doing the right thing matter. You’ll have room to grow, try new things, and build a long-term career, with learning encouraged at every stage. You’ll be trusted to work in a way that suits you, while making a real difference every day. Be part of one of the UK’s Great Places to Work!
You have:
- Experience in housing management or a similar customer focused role.
- Confidence managing anti-social behaviour and complex customer situations.
- Knowledge of housing law, safeguarding, and sustaining tenancies.
- Strong organisation skills and take ownership from start to finish.
- A full driving licence and access to a vehicle.
Stronger together:
We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!
The practical bits:
- You’ll work Monday to Friday with the occasional evening or weekend meeting when required to meet our customers’ needs.
- The role is a hybrid role with a minimum of 2 days in the office with the rest of the days in the community or working from home.
- You’ll cover a patch of approximately 400 homes, working across local neighbourhoods and communities in Harrow, Brent, Haringey and Enfield.
- You need a vehicle insured for business use, and we pay your mileage.
- You need an enhanced DBS check that we pay for.
What’s in it for you?
- 34 days leave, pro-rated (including bank holidays and a me day).
- Paid time off for volunteering.
- Matching pension contributions (up to 7%, with life assurance of 3x Basic Salary).
- Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies.
- Career path with development and an excellent training package.
- Excellent benefits and rewards including supermarket discounts and travel expenses.
Find out more. Click APPLY NOW to see our Housing Manager Job description, find out about us, for help to apply and for all our benefits. Roles can close early, so don’t wait. For reasonable adjustments email.
Housing Manager (Premium) in London employer: Home Group Limited
Home Group is an exceptional employer that prioritises kindness, collaboration, and personal growth within a supportive culture. As a Housing Manager in Harrow, you will enjoy a competitive salary, generous leave, and a health cash plan, all while making a meaningful impact in local communities. With opportunities for career development and a commitment to inclusion and wellbeing, you'll find a fulfilling and rewarding environment where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Manager (Premium) in London
✨Tip Number 1
Get to know the company culture before your interview. Check out their website and social media to see what they're all about. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your responses to common interview questions, but keep it natural. We want you to sound confident and authentic, so don’t just memorise answers. Think about how your experiences relate to the role of Housing Manager and be ready to share those stories.
✨Tip Number 3
Prepare some thoughtful questions to ask at the end of your interview. This shows that you’re engaged and serious about the role. Ask about their approach to community engagement or how they support staff development – it’ll make a great impression!
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a simple gesture that can set you apart from other candidates. Mention something specific from your conversation to remind them of your enthusiasm for the Housing Manager position.
We think you need these skills to ace Housing Manager (Premium) in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in housing management and customer-focused roles. We want to see how your skills align with what we’re looking for, so don’t hold back on showcasing your relevant achievements!
Showcase Your Problem-Solving Skills:In your application, give examples of how you've successfully managed anti-social behaviour or complex customer situations. We love to see candidates who can demonstrate their ability to resolve issues effectively and build trust within communities.
Be Authentic:Let your personality shine through in your written application. We value authenticity and want to know who you are beyond your qualifications. Share your passion for creating safe and welcoming neighbourhoods, and why this role matters to you.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly. Plus, you’ll find all the details about the role and our fantastic benefits there. Remember, roles can close early, so get your application in soon!
How to prepare for a job interview at Home Group Limited
✨Know Your Stuff
Make sure you brush up on housing law, safeguarding, and tenancy management. Being able to discuss these topics confidently will show that you’re serious about the role and understand the complexities involved.
✨Showcase Your People Skills
Since this role is all about building relationships, prepare examples of how you've successfully managed customer interactions or resolved conflicts in the past. Highlight your experience with anti-social behaviour cases to demonstrate your capability.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing a difficult tenant or conducting an estate inspection. Think through your approach beforehand so you can articulate your thought process clearly during the interview.
✨Demonstrate Your Organisational Skills
This role requires strong organisation and ownership from start to finish. Be prepared to discuss how you manage your time and prioritise tasks, especially when covering a patch of 400 homes. Use real-life examples to illustrate your methods.
