At a Glance
- Tasks: Ensure customer safety and building security during night shifts.
- Company: Home Group, a supportive workplace focused on community care.
- Benefits: Earn £13.45 ph, enjoy health benefits, and receive paid mileage.
- Other info: Join a diverse team with excellent training and career growth opportunities.
- Why this job: Make a real difference while working nights in a valued role.
- Qualifications: Strong communication skills and experience in supporting others.
The predicted salary is between 13.45 - 13.45 £ per hour.
Earn £13.45 ph or Salary £26,300 pa (pro rata), and great benefits including Health Cash Plan.
Permanent, Part time (35 hpw), working night shifts in Middlesborough.
We are looking for a dedicated night worker who won’t fall asleep on the job! Here at Home Group, we look after vulnerable customers, including those with complex care needs. Your job will be to ensure our customers are safe, our buildings are secure and pleasant places to be, and that we maintain good relations with our neighbours.
What you’ll do:
- Walk around the building checking CCTV, fire doors and communal areas.
- Greet customers and visitors, picking up repairs or cleaning.
- Be the first line of support for our customers when our wider team or their own support network isn’t available.
- Monitor and respond to incidents calmly, quickly and fairly.
- Work with colleagues and partners to manage anti-social behaviour.
Why join us:
This is more than a job; it’s a place where you feel valued. You will receive great training, support from friendly colleagues, and a chance to make a real difference every day. Be part of one of the UK’s Great Places to Work!
You have:
- Calmness under pressure with great communication skills.
- Passion and experience in supporting others, either personally or professionally.
- Good judgement and clear communication.
- The ability to recognise when things are about to go wrong and confidence in intervening sensitively.
To get from A to B, you’ll need a vehicle insured for business purposes. The great news is that we’ll pay your mileage!
Stronger together:
We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work.
The practical bits:
- Working 4 on 4 off on an 8 week (rolling) rota between the hours of 09:45 pm and 07:45 am.
- Although you’ll work nights/lone work, we do get together regularly in the daytime for training and team meetings.
- Able to use technology to monitor CCTV, update records and communicate with colleagues.
- You’ll need an Enhanced DBS check done (we pay for it).
What’s in it for you?
34 days leave increasing to 39 (including bank holidays).
Housing Concierge in London employer: Home Group Limited
Home Group is an exceptional employer that prioritises employee wellbeing and professional growth, offering a supportive legal team environment in the vibrant Newcastle city centre. With a commitment to inclusion and flexibility, employees enjoy generous benefits such as 34 days of leave, a matching pension contribution, and family-friendly policies, making it a truly rewarding place to build a meaningful career in housing management law.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Concierge in London
✨Get Involved in Community Events
Dive headfirst into community events and social work fairs in your area. These are great opportunities to connect with potential employers like Home Group Limited, grab some insider info, and showcase your passion for social work. Plus, meeting people face-to-face can really make you stand out!
✨Join Social Work Networks
Tap into social work networks and online communities, like local charities and organisations. Engaging in discussions or volunteering can help you build a strong reputation and could lead to part-time roles just like the one at Home Group Limited. The connections you make could be the key to landing your next opportunity!
✨Make Your Passion Shine
When approaching part-time roles, be sure to highlight your passion for social issues in conversations and informal chats. Bring your experiences to life through storytelling – this can resonate well with organisations looking for someone who genuinely cares about making a difference!
✨Keep an Eye on Local Job Boards
Part-time roles in social work might not always be advertised in the usual places. Keep checking local job boards or community centres for openings, and don't hesitate to apply directly through Home Group Limited's website – we love seeing proactive candidates who take the initiative!
We think you need these skills to ace Housing Concierge in London
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let your passion for social work shine through. Talk about why you're drawn to this field and how you've been involved in community service or support roles. We want to see your commitment and the heart you bring to the table!
Highlight Relevant Experience:Make sure to spotlight any hands-on experience you have! Whether it's internships, volunteering, or relevant coursework, detail how your past experiences relate to the role at Home Group Limited. We love seeing candidates who have practical skills and a real understanding of social issues.
Certificates and Training Matter:If you've got any relevant certifications or training specific to social work (like safeguarding training or counselling qualifications), don’t forget to include these in your CV! These details can set you apart and show us you’re serious about your professional development.
Be Flexible with Your Availability:Since this is a part-time role, explain your availability clearly in your application. Let us know when you can start and how many hours you’re looking to work. Being upfront about your schedule will help us see how you fit into the team at Home Group Limited.
How to prepare for a job interview at Home Group Limited
✨Show Your Passion for Helping Others
In social work, it's all about your commitment to making a difference. Be ready to share specific experiences that highlight your passion for helping others, whether that's through volunteering, placements, or personal stories. We want to see that genuine drive during your chat with Home Group Limited.
✨Know Your Social Work Theories
You might be quizzed on social work theories or models that inform your practice, like the person-in-environment approach. Brush up on these concepts and be prepared to discuss how you'd apply them in a practical setting. This could be a game changer in your interview for a Housing Concierge at Home Group Limited.
✨Flexibility and Availability are Key
As you're going for a part-time role, highlight your flexibility and how it would fit with the organisation's needs. Have examples ready that demonstrate your availability for various shifts or urgent situations—that's just gold for a social work role.
✨Prepare for a Situation-Based Discussion
Expect scenario-based questions where you'll need to demonstrate how you'd handle specific situations with clients or stakeholders. Think of a couple of real-life scenarios you've encountered and articulate your thought process. This will show Home Group Limited that you're ready to hit the ground running in the Housing Concierge role.