About the role Salary circa £50,000 per annumwith brilliant benefits including Health Cash Plan
Home, a place where you belong Working with key internal and external stakeholders youll collate, analysis and interpret data to support our decision making, leading to the design and implementation of future maintenance delivery arrangements.
Youll analyse our capability to understand our position in the marketplace, producing documentation aligned to the design and implementation of future maintenance delivery arrangements and lead works to establish/enhance its capabilities.
What youll do Horizon scanning and analysing data looking for opportunities and efficiencies both internally and externally Aligning process and procedure to changes in legislation and policy or service reviews Planning and leading readiness activities related to repairs and maintenance change Collaborating with colleagues and contractors to identify opportunities to improve the maintenance service, then turn that into a plan that the business of improvement Working with our procurement team during contractor tender process of new contractors to ensure we achieve value for money and onboarding them to align to Home Group values and behaviours to deliver a reliable repairs service to our customers. Travelling within our regions to ensuring our colleagues and contractors are ready for planned change In summary every day will be different which keeps this role exciting and you will be part of a team that shapes the design and performance of maintenance
Why join us Imagine ending each day knowing you've made a positive impact on our customers' lives. Be part of one of the UKs Great Places to Work! We cant offer a CoS for this role
You have Educated to degree level or relevant experience Strong complex data analytical skills, with compelling data presentation Experience of the tender process and onboarding of contractors within the housing sector Experience with insourcing repairs teams and rolling out change Ability to look for efficiencies in process and procedures Be a self-starter Be a team player and be willing to take on tasks not necessarily in your comfort zone Ability to work under pressure to ensure change is delivered on time to sometimes challenging deadlines
Stronger together We do our best work when were ourselves. Thats why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!
The practical bits Flexible working hours, 37.5 hours per week, Monday to Friday. This is a hybrid role, and youll spend a couple of days a week at our office at Newcastle and the rest working at home. There will be some occasional travel
Whats in it for you? 34 days leave, rising to 39 (this includes
Business Readiness Manager in London employer: Home Group Limited
At Home Group, we pride ourselves on being an award-winning Customer Service Centre that values both our customers and our employees. As a Performance Leader in Newcastle upon Tyne, you'll enjoy a supportive work culture that fosters personal growth through mentoring and coaching, alongside generous benefits like 34 days of leave and a matching pension scheme. Join us to lead a high-performing team and make a meaningful impact in a workplace recognised as one of the UK's Great Places to Work!
