At a Glance
- Tasks: Lead contractor relationships and ensure homes are safe and well-maintained.
- Company: Join one of the UK's top 10 Great Places to Work!
- Benefits: Earn £50,000 pa, enjoy 34 days leave, and access health cash plans.
- Why this job: Make a real difference in people's lives while growing your skills.
- Qualifications: RICS or CIOB accredited degree or equivalent experience required.
- Other info: Hybrid working with flexibility and excellent career growth opportunities.
Earn circa: £50,000 pa (depending on skills and experience), plus 34 days leave (including bank holidays and a me day) with family friendly policies.
Permanent, full time (37.5 hpw). Working from our Leeds office 2 days per week and the rest from home.
Home, a place where you belong. Make a real difference to people's lives. As a Maintenance Contract Manager, you'll play a pivotal role in coordinating contractors and stakeholders to ensure homes are safe, well-maintained, and compliant. If you're ready to lead with confidence and drive continuous improvement, this is your opportunity to make a real difference. You'll be at the heart of delivering high-quality outcomes, with the satisfaction of seeing the results of your work every day.
What you'll do:
- Lead and manage contractor relationships to ensure consistent delivery of high-quality services and customer satisfaction.
- Resolve contractual disputes and complaints efficiently, maintaining a focus on fair outcomes and service continuity.
- Monitor and report on contractor performance against agreed KPI's, driving accountability and continuous improvement.
- Collaborate with internal teams and external partners to identify and implement service enhancements.
- Oversee contract budgets, ensuring financial control and value for money across all service areas.
Why join us:
You'll be part of a team that's passionate about making things better for our customers. We'll support you to grow your skills and take on new challenges. Be part of one of the UK's top 10 Great Places to Work!
You have:
- A RICS or CIOB degree accredited Building Surveying degree or similar qualification, or strong equivalent experience built up through your working profession (that can be evidenced).
- Strong knowledge of housing, building legislation and compliance.
- Experience of managing contractors and resolving disputes.
- Confidence using data to drive decisions and performance.
- An experienced people manager.
Stronger together:
We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!
The practical bits:
- You'll work Monday to Friday.
- You'll work core hours between 08:30 to 16:30 with flexibility built in.
- We typically work on a hybrid basis with 2 days per week in our Leeds office, with the rest from home.
- You need a vehicle insured for business use, and we pay your mileage.
- You need a Basic DBS check that we pay for.
What's in it for you?
- Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more.
- Matching pension contribution (up to 7% and life insurance of 3x basic salary).
- 800+ discounts on shops, holidays, days out, tech and more.
- Top 20 in the UK for Wellbeing.
- Family friendly policies including maternity, paternity, adoption, neonatal, fertility and menopause support.
- The latest power tools supplied, so just bring your own hand tools.
Click APPLY NOW to see our Maintenance and Contract Manager Job Description, find out about us, for help to apply and our benefits. Roles can close early, so don't wait. For reasonable adjustments email.
Maintenance and Contract Manager in Leeds employer: Home Group Limited
Contact Detail:
Home Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance and Contract Manager in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Maintenance and Contract Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to contractor management and customer satisfaction. This will help you tailor your responses and show that you’re genuinely interested in making a difference with them.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the job description. Highlight your skills in managing contractors and resolving disputes, as well as your ability to drive continuous improvement. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged. So, hit that apply button and let’s get you started on this exciting journey!
We think you need these skills to ace Maintenance and Contract Manager in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Maintenance and Contract Manager role. Highlight your experience with contractor management, compliance, and any relevant qualifications like RICS or CIOB. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about making a difference in people's lives through this role. Share specific examples of how you've led teams or resolved disputes in the past – we love a good story!
Showcase Your Data Skills: Since data-driven decisions are key in this role, don’t forget to mention your experience using data to monitor performance and drive improvements. We want to know how you’ve used data to achieve results in your previous roles!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our awesome benefits there!
How to prepare for a job interview at Home Group Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of housing and building legislation. Familiarise yourself with the key compliance issues relevant to the role, as well as any recent changes in regulations. This will show that you're not just qualified but also genuinely interested in the field.
✨Showcase Your People Skills
As a Maintenance and Contract Manager, you'll be managing contractors and resolving disputes. Prepare examples from your past experiences where you've successfully navigated challenging situations or improved contractor relationships. This will demonstrate your ability to lead and manage effectively.
✨Data-Driven Decision Making
Be ready to discuss how you've used data to drive performance in previous roles. Think about specific KPIs you've monitored and how you've implemented changes based on those insights. This will highlight your analytical skills and commitment to continuous improvement.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to contractor management and service enhancements. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values. Plus, it gives you a chance to engage in a meaningful conversation during the interview.