Housing Management Worker in Leeds

Housing Management Worker in Leeds

Leeds Full-Time 24638 - 27400 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support customers in managing their homes and tenancies while ensuring properties are safe and well-maintained.
  • Company: Join a top-rated workplace dedicated to making a difference in people's lives.
  • Benefits: Earn £12.60 per hour, enjoy 34 days leave, and access health cash plans.
  • Why this job: Make a real impact in your community while developing your career in property management.
  • Qualifications: Customer service skills and a passion for property management are key.
  • Other info: Dynamic team environment with excellent training and career growth opportunities.

The predicted salary is between 24638 - 27400 £ per year.

Earn £12.60 per hour (£24,638 per annum) and great benefits including Health Cash Plan.

Permanent, full time (37.5 hpw), Monday to Friday in Leeds/Wakefield.

This is a great opportunity for a Housing Management Worker to join our team as our Housing and Property Specialist where you'll support our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you'll support them to manage and maintain their tenancy and rent accounts.

What's in it for you?

  • 34 days leave, pro-rated (including bank holidays and a me day)
  • Paid time off for volunteering
  • Pension contributions (up to 7%, with life assurance of 3x Basic Salary)
  • Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies
  • Career path with development and an excellent training package
  • Excellent benefits and rewards including supermarket discounts and travel expenses

What you'll do:

  • Making sure that our customers' properties are homes they can be proud of, you'll support your customers by engaging and involving them in their tenancies.
  • Help our customers with housing benefit claims, making sure that these are received on their rent account.
  • You'll turn around vacant or void properties within set timescales. This will involve picking up a broom or paint brush!
  • You'll carry out and record the routine safety and compliance checks in our buildings and communities making sure we're compliant.
  • You'll also manage the admin updating records, ordering, and arranging payment for works to be done.

Why join us:

This is more than a job, it's a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK's top 10 Great Places to Work!

You have:

  • A background in property management, but that's not a deal breaker! Perhaps you've worked in an environment with compliance and health and safety checks?
  • A passion for delivering excellent customer service and a genuine desire to help your customers.
  • The ability to work on your own initiative, positively influencing people from all different backgrounds.
  • Confidence working collaboratively with colleagues in other parts of the business as well as with external partners.
  • Passion for property and get a thrill out of knowing that your properties are the best they can be for our customers!

The practical bits:

  • Based at our services in Leeds or Wakefield.
  • Able to use technology for creating and updating support plans, making benefit claims and doing tenancy sign-ups.
  • We support older people aged 55+ with varying care and support needs to live independently in their own home with peace of mind. We offer high quality living in over 60 beautifully designed apartments with a variety of on-site facilities including assistive technology.
  • You'll need an Enhanced DBS check done and we pay for that.

Click APPLY NOW to see our Housing Management Worker Job Description, find out about us and for help to apply. Roles can close early, so don't wait.

Housing Management Worker in Leeds employer: Home Group Limited

Home Group is an exceptional employer, offering a supportive and inclusive work culture where employees are valued and encouraged to make a real difference in the lives of others. With competitive pay, generous benefits including 34 days of leave, a health cash plan, and a strong focus on career development, our Housing Management Workers in Leeds/Wakefield can thrive both personally and professionally while contributing to a meaningful mission.
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Contact Detail:

Home Group Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Housing Management Worker in Leeds

✨Tip Number 1

Get to know the company culture! Before your interview, do a bit of research on Home Group. Check out their values and mission. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of a Housing Management Worker, especially your customer service skills and any relevant property management experience.

✨Tip Number 3

Show your passion! During the interview, let your enthusiasm for helping customers shine through. Talk about why you love property management and how you can make a difference in people's lives by ensuring their homes are safe and well-maintained.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the position. Plus, it keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Housing Management Worker in Leeds

Property Management
Customer Service
Compliance Checks
Health and Safety Knowledge
Administrative Skills
Record Keeping
Initiative
Collaboration
Technology Proficiency
Tenancy Management
Engagement Skills
Problem-Solving
Attention to Detail
Time Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Housing Management Worker role. Highlight any relevant experience in property management or customer service, as this will show us you're a great fit!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for helping customers and your enthusiasm for property management. Let us know why you want to join our team and how you can contribute.

Showcase Your Initiative: In your application, share examples of when you've taken the initiative in previous roles. We love candidates who can work independently and positively influence others, so don’t hold back on those stories!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you have all the latest info about the role. Don’t miss out on this opportunity!

How to prepare for a job interview at Home Group Limited

✨Know Your Stuff

Make sure you understand the role of a Housing Management Worker inside out. Familiarise yourself with housing management principles, compliance checks, and customer service best practices. This will help you answer questions confidently and show that you're genuinely interested in the position.

✨Show Your Passion for People

This role is all about supporting customers and making their homes safe and welcoming. Be ready to share examples of how you've gone above and beyond for customers in previous roles. Highlight your passion for helping others and how you can make a difference in their lives.

✨Prepare for Practical Scenarios

Expect some situational questions during the interview. Think about how you would handle specific challenges, like managing a void property or assisting someone with a housing benefit claim. Practising these scenarios will help you articulate your thought process and problem-solving skills.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in this role. This shows your enthusiasm and helps you determine if the company is the right fit for you.

Housing Management Worker in Leeds
Home Group Limited
Location: Leeds

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