At a Glance
- Tasks: Ensure customer safety, monitor buildings, and provide support to residents.
- Company: Home Group, a leading organisation focused on community wellbeing.
- Benefits: Earn £13.45 ph, enjoy 34 days leave, health cash plan, and instant pay access.
- Other info: Join a diverse team with excellent training and career growth opportunities.
- Why this job: Make a real difference in people's lives while working in a supportive environment.
- Qualifications: Strong communication skills and experience in supporting others.
The predicted salary is between 26300 - 26300 £ per year.
Earn £13.45 ph or Salary £26,300 pa (pro rata), and great benefits including Health Cash Plan.
Permanent, Part time (15 hpw), Saturday and Sunday only in Woodlesford, Leeds.
Here at Home Group we look after vulnerable customers, but also those with quite complex care needs. Your job will be to make sure our customers are safe, our buildings are secure and pleasant places to be, and that we get on with our neighbours.
What you'll do:
- Walk around the building checking CCTV, fire doors and communal areas.
- Greeting customers and visitors, picking up repairs or cleaning.
- The first line of support for our customers when our wider team or their own support network isn't around to help!
- Monitor and respond to incidents calmly, quickly and fairly.
- Work with colleagues and partners to manage anti-social behaviour.
- Complete Admin associated with role.
Why join us:
This is more than a job, it's a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK's Great Places to Work!
You have:
- Calm under pressure with great communication skills.
- Passion and experience in supporting others, either personally or professionally.
- Good judgement and clear communication.
- You recognise when things are about to go wrong and are confident intervening in a sensitive way.
To get from A to B, you'll need a vehicle insured for business purposes. The great news is that we'll pay your mileage!
Stronger together:
We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work.
The practical bits:
- Working Saturday and Sunday on a 4-week (rolling) rota between the hours of 8 am - 4 pm and 3 am - 11 pm.
- Although you'll work nights/lone work, we do get together regularly in the daytime for training and team meetings.
- Able to use technology to monitor CCTV, update records and communicate with colleagues.
- You'll need an Enhanced DBS check done (we pay for it).
What's in it for you?
- 34 days leave increasing to 39 (including bank holidays and a me day).
- Health cash plan saving you (and your children) £1140 each year covering dental, opticians, prescriptions and more.
- Matching pension contribution (up to 7% and life insurance of 3x basic salary).
- Instant pay access with Stream.
- 800 discounts on shops, holidays, days out, tech and more.
Click APPLY NOW to see our Housing Concierge job description, find out about us and for help to apply. Sometimes we close a job early, so don't delay or you might miss out.
Locations
Housing Concierge in Leeds, Yorkshire employer: Home Group Limited
Contact Detail:
Home Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Concierge in Leeds, Yorkshire
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Home Group. Understanding their values and mission will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your responses! Think about the key skills they’re looking for, like calmness under pressure and great communication. Prepare examples from your past experiences that demonstrate these qualities, so you can impress them during the interview.
✨Tip Number 3
Dress the part! Even though it’s a part-time role, showing up in smart attire can make a great first impression. It shows you take the opportunity seriously and are ready to represent Home Group well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Housing Concierge in Leeds, Yorkshire
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Housing Concierge role. We want to see how you can bring value to our team, so don’t hold back on showcasing your relevant experience!
Show Your Passion: Let us know why you’re excited about this position! Share your passion for supporting others and how you can contribute to creating a safe and pleasant environment for our customers. A little enthusiasm goes a long way!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the role. Remember, we’re looking for good judgement and clear communication!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there. So, click that 'APPLY NOW' button!
How to prepare for a job interview at Home Group Limited
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Housing Concierge. Familiarise yourself with the key tasks like monitoring CCTV, greeting customers, and handling incidents. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Housing Concierge, you'll need to communicate effectively with customers and colleagues. Prepare examples from your past experiences where you've successfully resolved conflicts or provided support. This will highlight your ability to stay calm under pressure and your passion for helping others.
✨Demonstrate Good Judgement
Think about situations where you've had to make quick decisions or intervene in sensitive matters. Be ready to discuss these scenarios during the interview, as they will showcase your judgement skills and ability to handle complex care needs.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they handle anti-social behaviour. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.