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- Tasks: Support customers with complex needs to develop independent living skills.
- Company: Join a caring team dedicated to empowering individuals.
- Benefits: Competitive pay, health cash plan, and pension contributions.
- Why this job: Make a real difference in people's lives every day.
- Qualifications: Experience in support work and a passion for helping others.
- Other info: Permanent, full-time role with opportunities for personal growth.
The predicted salary is between 25838 - 30000 £ per year.
Lead Support Worker
Salary £27500 / Earn £14.06 per hour plus 34 days leave (rising to 39) and health cash plan worth over £1140
12 Month Maternity Cover, full time (37.5 hpw), Mon – Fri 9am to 5pm
Newcastle Community Enabling, Bentinck Road
We cant offer a CoS for this role
Home, a place where you belong
Want to be part of a team that truly cares, not only about our customers, but about you too? Our colleagues tell us that working here feels different. Were brilliant at what we do, and we look after each other just as much as we support our customers. If youve ever felt like just a number in your current job, this could be the change youve been waiting for.
Youll help people with complex needs live more independently, where no two days are the same. One moment youre helping someone take a big step towards their goals, the next youre supporting them through lifes everyday ups and downs.
Whats in it for you?
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34 days leave, pro-rated (including bank holidays and a me day)
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Paid time off for volunteering
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Matching?Pension contributions (up to 7%, with life assurance of 3x Basic Salary)
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Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies
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Career path with development and an excellent training package
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Excellent benefits and rewards including supermarket discounts and travel expenses
What youll do
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Deliver person-centred, psychologically informed support, helping customers build independence and progress towards their LIFE (Living Independently and Feeling Enabled) goal.
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Lead reviews and develop LIFE support plans, ensuring outcomes, risks and strengths are clearly identified and reviewed regularly
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Coordinate and guide Support Workers and volunteers, providing day-to-day advice, inductions and oversight to ensure high-quality support delivery
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Take a lead role in multi-agency working, including safeguarding, MARAC, MAPPA and other professional forums to promote customer safety and wellbeing
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Apply agreed screening, referral and allocation processes, making informed decisions about eligibility and support provision
Why join us
This is more than a job its a place where you feel valued. With our learning and development offer, and support from friendly colleagues, youll make a real difference every day! If youre ready to leave behind the ordinary, do something that really matters. Be part of one of the UKs Great Places to Work!
You have
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Passion and experience in supporting others ideally in a supported housing setting
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Experience assessing referrals and coordinating support
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The ability to work under your own initiative, remain calm under pressure and have a resilient approach
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Strong communication and collaborative skills
The practical bits
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Monday to Friday 9am to 5pm, managing own diary.
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Primarily office & community based around Bentinck Road and the NE4 area. Flexibility for occasional days to work from other office locations or home.
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You need an Enhanced with barring list (we pay)
Find out more
Click APPLY NOW to see our Support Coordinator Job Description, (what we call the role internally!)find out about us, for help to apply and our benefits. Roles can close early, so dont wait. For reasonable adjustments email .
Lead Support Worker employer: Home Group Limited
Contact Detail:
Home Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Support Worker
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to support work. We recommend role-playing with a friend or using mock interview tools to boost your confidence.
✨Tip Number 3
Showcase your passion for helping others! During interviews, share personal stories that highlight your commitment to empowering customers and making a difference in their lives.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Lead Support Worker
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for supporting others shine through. We want to see how much you care about helping customers with complex needs and empowering them to live their best lives.
Tailor Your CV: Make sure your CV is tailored to the Lead Support Worker role. Highlight any relevant experience you have in supporting individuals, especially those with complex needs. We love seeing how your background aligns with our mission!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate when candidates communicate effectively, as it reflects the skills we value in our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Newcastle.
How to prepare for a job interview at Home Group Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Lead Support Worker. Familiarise yourself with the skills needed to support customers with complex needs and think about how your experience aligns with these requirements.
✨Showcase Your Empathy
In this role, empathy is key. Be prepared to share specific examples from your past experiences where you've demonstrated compassion and understanding towards individuals facing challenges. This will show that you truly care about empowering customers.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and how they measure success in supporting customers. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
✨Practice Active Listening
During the interview, practice active listening. This means really paying attention to what the interviewer is saying and responding thoughtfully. It demonstrates your communication skills and shows that you value their input, which is crucial in a support role.