At a Glance
- Tasks: Support customers with complex needs to live independently and achieve their goals.
- Company: Join a top-rated organisation known for its supportive culture and wellbeing.
- Benefits: 34 days leave, health cash plan, pension contributions, and discounts.
- Why this job: Make a real difference in people's lives while enjoying flexible working hours.
- Qualifications: Experience in creating support plans and coordinating teams.
- Other info: Be part of a passionate team dedicated to customer recovery and development.
Lead Support CoordinatorSalary £25,838 per annum plus 34 days leave (rising to 39) and health cash plan worth over £1140Permanent, full time (37.5)BathWe cant offer a CoS for this roleHome, a place where you belongWant to be part of a team that truly cares, not only about our customers, but about you too? Our colleagues tell us that working xbpsjku here feels different. Were brilliant at what we do,
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Lead Support Coordinator employer: Home Group Limited
Contact Detail:
Home Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Support Coordinator
✨Tip Number 1
Get to know the company culture! Before your interview, check out their website and social media. This will help you understand their values and how you can fit in. Plus, it gives you some great talking points during the chat!
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it relates to the Lead Support Coordinator role.
✨Tip Number 3
Show your passion! When you're in the interview, let your enthusiasm for supporting customers shine through. Share personal stories or experiences that highlight your commitment to helping others live their best lives.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Lead Support Coordinator
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for supporting customers shine through. We want to see how much you care about making a difference in their lives, so share any relevant experiences that highlight this.
Tailor Your Application: Make sure to tailor your application to the Lead Support Coordinator role. Use keywords from the job description and demonstrate how your skills and experience align with what we’re looking for. This shows us you’ve done your homework!
Be Person-Centred: Since this role is all about creating person-centred support plans, include examples of how you've done this in the past. We love to see how you’ve worked collaboratively with others to achieve goals for customers.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate, so go ahead and give it a go!
How to prepare for a job interview at Home Group Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Lead Support Coordinator. Familiarise yourself with creating support plans and coordinating teams. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Passion
During the interview, let your passion for supporting customers shine through. Share personal stories or experiences that highlight your commitment to helping others achieve their goals. This will resonate well with the interviewers who value empathy and dedication.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle complex situations. Think of examples from your past experience where you've successfully created person-centred support plans or managed challenging situations. This will demonstrate your practical knowledge and readiness for the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics or the company culture. This shows that you’re not just interested in the job, but also in how you can fit into their supportive environment. It’s a great way to leave a lasting impression!