Lead Floating Support Worker

Salary £27,500 / Earn £14.06 per hour plus 34 days leave (rising to 39) and health cash plan worth over £1140. Temporary (until 31st March 2027), full time (37.5 hpw) Eastlands, Peterborough.

Home, a place where you belong. Want to be part of a team that truly cares, not only about our customers, but about you too? Our colleagues tell us that working here feels different. We’re brilliant at what we do, and we look after each other just as much as we support our customers. If you’ve ever felt like just a number in your current job, this could be the change you’ve been waiting for. You’ll help people with complex needs live more independently, where no two days are the same. One moment you’re helping someone take a big step towards their goals, the next you’re supporting them through life’s everyday ups and downs.

What you’ll do:

• Provide floating support for customers with drug and alcohol needs across Peterborough City and work closely with other Peterborough-based drug and alcohol agencies on a regular basis.
• Create support plans with your customers within service or out in the community.
• Signposting and supporting customers to our internal and external partners.
• Helping customers with daily living activities such as budgeting, maintaining their tenancy and moving onto independent accommodation if they are able.
• Carrying out risk assessments, support planning, goal setting and regular reviews as required.

Why join us:

This is more than a job – it’s a place where you feel valued. With our learning and development offer, and support from friendly colleagues, you’ll make a real difference every day! If you’re ready to leave behind the ordinary, do something that really matters. Be part of one of the UK’s Great Places to Work!

You have:

• Passion for and experience in supporting others within supported housing settings.
• Passion to support our customers to live their best life, working collaboratively with an eye for detail.
• Experience of creating person-centred support plans and supporting customers in working to their individual plans.
• Experience of coordinating and assessing customer referrals.
• The ability to work on your own initiative, remain calm under pressure and have a resilient approach.

The practical bits:

• The role is primarily based over 5 days - 7.5hrs/day (9.00am - 5.00pm) but we are open to flexible working hours.
• Able to use technology for creating and updating support plans, complete online learning and to collaborate with colleagues.
• You’ll need an Enhanced DBS check done and we pay for that.
• To get from A to B, you’ll need a vehicle insured for business purposes. The great news is that we’ll pay your mileage! If you don’t drive that’s not an issue, we will cover your other travel expenses as well.

What’s in it for you?

• 34 days leave, rising to 39 (this includes bank holidays and a “me day”).
• Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more.
• Matching pension contribution (up to 7% and life insurance of 3x basic salary).
• Instant pay access with Stream.
• 800+ discounts on shops, holidays, days out, tech and more.

Click APPLY NOW to see our Support Coordinator Job Description, find out about us, for help to apply and our benefits. Roles can close early, so don’t wait.