Housing Manager

Housing Manager Up to £32,000 per annum (pro rata), depending on experience, skills and qualifications, plus great benefits including Health Cash Plan Temporary (6 months contract), part time (30 hpw), hybrid working Wigton, Cumbria We cant offer a CoS for this role Home, a place where you belong Join us as a Housing Manager at Home Group, in our awesome housing team in Wigton. Youll be our face to face customer support to our estates, ensuring we provide safe homes and communities where people choose to live, while also ensuring our income is maximised. Youll provide first class customer service, delivering our customer promise every day! What youll do Youll look after a number of patches and neighbourhoods (ably supported by our Community Housing Assistants). Through visibility, engagement with customers and proactivity on our estates, youll really get to get to know our communities. This will help us to improve our local neighbourhoods. Proactively managing anti-social behaviours in our estates, responding to customer queries and complaints. Managing our voids process including liaising with local authorities. Carry out estate inspections, engaging and meeting with contractors on site, as well as carrying out and recording the routine safety and compliance checks in our buildings and communities. Why join us This is more than a job, its a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UKs top 10 Great Places to Work! You have You are experienced in the housing sector and understand housing management, housing law and in an ideal world, universal credit too! You have, or are willing to work towards Chartered Institute of Housing Level 3 Super organised and methodical in your approach, youre also a proactive self-starter with a can do positive attitude This job can challenge, especially when were dealing with complaints, but your resilience will help you through. Confident working with external partners and stakeholders such as local authorities, MPs etc Stronger together We do our best work when were ourselves. Thats why inclusion, wellbeing, and our diversity networks help makeHome Group a great place to work ! The practical bits This is a hybrid role, and youll spend some days working from our community patches of Wigton area Flexible working hours or There may be some flexibility to adapt your working hours, do let us know about this when you meet us at the interview We mainly work Monday to Friday and work occasional evenings to meet with customers. The great news is that youll be able to shape your own diary. To get from A to B, youll need a vehicle insured for business purposes. The great news is that well pay your mileage! Youll need a Standard DBS check done and we pay for that. Whats in it for you? 34 days leave (including bank hols and a me day to use for whatever you fancy) increasing to 39, and time off for volunteering too! Health cash plan saving you from £1140 per annum. Well cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more. Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us. We Grow Our Own colleagues (not literally of course!), when youre ready for the next step in your career, you can grow with us! Find out more Click APPLY NOW to see our Housing Manager job description , find out about us and for help to apply. Roles can close early, so dont wait. For reasonable adjustments email