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For Companies At a Glance
- Tasks: Support customers with tenancy management and ensure properties are maintained to high standards.
- Company: Join Home Group, a top-rated workplace dedicated to creating great living environments.
- Benefits: Enjoy 34 days leave, health cash plan, and over 800 discounts on everyday essentials.
- Why this job: Make a real difference in people's lives while working in a supportive and inclusive team.
- Qualifications: Experience in housing support and a proactive attitude are essential for this role.
- Other info: Flexible working hours and a commitment to diversity make this a fantastic opportunity.
We provide housing related support for customers in our complex care services across several dispersed properties in the Hull area, as well as some shared CQC registered Learning Disability settings Kingston House in Hull and Albion House in Driffield.
Typical day as a Housing Management Coordinator
You will work across multiple, specialist supported services, focusing on tenancy support and providing a housing management offer to our customers. You will support them to effectively manage their tenancy and rent payments, including housing benefit claims and making sure that these are received on their rent account. You will assist with the reporting of repairs and liaising with internal and external partners to ensure satisfactory completion, periodically visiting the addresses to fulfil health and safety compliance checks. You will work collaboratively alongside our care team to support customers to sustain their tenancies and achieve excellent tenant satisfaction outcomes.
You bring
You will be able to work on your own initiative, positively influencing people from all different backgrounds. You will be experienced in providing tenancy and housing support in many ways including effectively managing voids, inspecting properties to identify maintenance issues and carrying out health and safety checks. You will be confident in enforcing tenancy conditions and collecting rent and service charges. You will be committed to ensuring our properties are maintained up to hotel standards and are ready for occupancy so that people who need our help to change their lives can move in quickly. You will bring a can-do positive attitude, be proactive and well organised, and able to work on your initiative.
Our team
You are going to be part of a fabulous Home Group family. You will be reporting to Becky, our Client Service Manager in her small friendly team, all dedicated to creating great places to live and work. You will also be working alongside the care colleagues based at the services, led by Registered Managers Emma and Leanne.
Job details
Working hours will usually be between 8am and 5pm Monday to Friday. We can be flexible to agree a working pattern to accommodate your hours for this role. We need you to be flexible to meet customers' needs, but we will give you the time you need to do the things that matter to you! When you join, you will need to have a valid Enhanced Check under the Disclosure and Barring Service. The great news is that we will pay for this if you don’t have a transferrable one already.
A place where you belong
Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!
What’s in it for you?
- 34 days leave (including bank holidays and a 'me day' to use for whatever you fancy) increasing to 39, and time off for volunteering too!
- Health cash plan saving you from £1140 per annum. We will cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
- Over 800 high street discounts on groceries, holidays and days out.
- We Grow Our Own colleagues; when you’re ready for the next step in your career, you can grow with us!
- Colleagues really matter to us, that’s why we’re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
Learn more about our benefits on our website.
Click APPLY NOW to see our Housing Management Coordinator Job Description, find out about us and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out. Finally, do let us know if there’s anything we can do to help you shine in our process.
Housing Management Coordinator in Hull employer: Home Group Limited
Contact Detail:
Home Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Management Coordinator in Hull
✨Tip Number 1
Familiarise yourself with the local housing regulations and support services in Hull. Understanding the specific needs of the community will help you demonstrate your commitment to providing effective tenancy support during interviews.
✨Tip Number 2
Network with professionals in the housing management sector. Attend local events or join online forums related to housing support to connect with others in the field, which can provide valuable insights and potential referrals.
✨Tip Number 3
Prepare to discuss your experience with tenancy management and customer service. Be ready to share specific examples of how you've successfully supported tenants in the past, as this will showcase your ability to meet the role's requirements.
✨Tip Number 4
Research Home Group's values and mission. Aligning your personal values with those of the organisation will not only help you in interviews but also show your genuine interest in being part of their team.
We think you need these skills to ace Housing Management Coordinator in Hull
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housing management and tenancy support. Use specific examples that demonstrate your ability to manage voids, enforce tenancy conditions, and conduct health and safety checks.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for helping others and your commitment to maintaining high standards in housing. Mention how your proactive attitude and organisational skills will contribute to the team and the customers' well-being.
Showcase Relevant Skills: In your application, emphasise skills such as effective communication, problem-solving, and the ability to work independently. These are crucial for the role of Housing Management Coordinator, so make them stand out.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in this role.
How to prepare for a job interview at Home Group Limited
✨Research the Organisation
Before your interview, take some time to learn about the company’s values, mission, and the specific services they provide. Understanding their approach to housing management and customer support will help you align your answers with their goals.
✨Showcase Relevant Experience
Be prepared to discuss your previous experience in tenancy support and housing management. Highlight specific examples where you successfully managed voids, enforced tenancy conditions, or conducted health and safety checks, as these are crucial for the role.
✨Demonstrate Your People Skills
As a Housing Management Coordinator, you'll be working with diverse individuals. Be ready to share examples of how you've positively influenced people from different backgrounds and how you’ve collaborated with teams to achieve tenant satisfaction.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, the challenges faced in the role, or how success is measured. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
