At a Glance
- Tasks: Coordinate housing management tasks and support residents in a friendly environment.
- Company: Join a welcoming service in St Albans dedicated to creating a sense of belonging.
- Benefits: Enjoy flexible part-time hours, competitive pay, and a Health Cash Plan.
- Other info: This is a permanent role with the flexibility to work three days a week.
- Why this job: Make a real impact in people's lives while working in a supportive culture.
- Qualifications: No specific qualifications required; just bring your passion for helping others.
This is a great opportunity to join our team. As our Housing and Property Lead, you'll focus on tenancy support for our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you'll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to a secure, long-term accommodation! What you'll do
- Making sure that our customers properties are homes they can be proud of, you'll support your customers by engaging and involving them in their tenancies.
- Help our customers with housing benefit claims, making sure that these are received on their rent account.
- Where there is a need, you'll also issue and sign warning letters and notices which may lead to attending court.
- Getting rooms ready for the next customers who needs our help and for maximum occupancy, you'll turn around vacant or void rooms / bed spaces / properties within set timescales.
- Ensuring we are health and safety compliant and that maintenance standards are met.
Experience in managing a housing caseload and handle landlord and housing management duties - Know-how of re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed.
- Able to take on a lead role within the team, offering guidance and support to your colleagues
- The ability to work on your own initiative, positively influencing people from all different backgrounds.
- A "can do" positive attitude, you're proactive and well organised, and able to work on your initiative.
- Confident working collaboratively with colleagues in other parts of the business as well as with external partners
The practical bits - Working on a rota across 7 days of the week, weekends will be shared equally across the team. Usual working hours are between 8am and 8pm (7.5 hours a day)
- Based at our services across the Middlesbrough area, you'll be supporting customers who have complex mental health needs and secondary diagnosis of either a learning disability, autism spectrum or neurological condition.
- This is a busy service where no two days will be the same!
- Able to use technology for creating and updating support plans, making benefit claims and doing tenancy signs ups,
- We welcome individuals from all walks of life who can bring either personal or professional experience to the role.
You’ll need an Enhanced DBS check done and we pay for that.
Stronger together We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!
What's in it for you?
- 34 days leave, rising to 39 (including bank hols and a "me day" to use for whatever you fancy) 800+ discounts on shops, holidays, days out, tech and more
- Instant pay access with Stream
- Matching pension contribution (up to 7% and life insurance of 3x basic salary)
- Top 20 in the UK for Wellbeing
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Housing Management Coordinator employer: Home Group Limited
Home Group is an exceptional employer that prioritises employee wellbeing and professional growth, offering a supportive legal team environment in the vibrant Newcastle city centre. With a commitment to inclusion and flexibility, employees enjoy generous benefits such as 34 days of leave, a matching pension contribution, and family-friendly policies, making it a truly rewarding place to build a meaningful career in housing management law.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Management Coordinator
✨Tip Number 1
Familiarise yourself with the local housing regulations and policies in St Albans. Understanding the specific challenges and opportunities in the area will show your commitment and knowledge during any discussions.
✨Tip Number 2
Network with professionals in the housing sector, especially those who work in or around St Albans. Attend local events or join online forums to connect with others and gain insights that could be beneficial for your role.
✨Tip Number 3
Prepare to discuss your experience with tenant relations and conflict resolution. Highlighting specific examples of how you've successfully managed these situations can set you apart from other candidates.
✨Tip Number 4
Research our company culture and values at StudySmarter. Being able to articulate how your personal values align with ours can demonstrate that you're not just looking for a job, but a place where you truly belong.
We think you need these skills to ace Housing Management Coordinator
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the responsibilities and requirements of the Housing Management Coordinator position. Tailor your application to highlight relevant experience and skills that match the role.
Craft a Compelling CV:Ensure your CV is up-to-date and clearly outlines your relevant experience in housing management or related fields. Use bullet points for clarity and focus on achievements that demonstrate your capabilities.
Write a Strong Cover Letter:Your cover letter should express your enthusiasm for the role and the organisation. Mention specific experiences that relate to the job and explain why you would be a great fit for their team.
Proofread Your Application:Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Home Group Limited
✨Know Your Housing Management Basics
Brush up on your knowledge of housing management principles and practices. Be prepared to discuss how you would handle tenant issues, property maintenance, and compliance with housing regulations.
✨Showcase Your Flexibility
Since the role offers flexible working hours, highlight your ability to adapt to different schedules. Share examples of how you've successfully managed your time in previous roles or projects.
✨Emphasise Communication Skills
As a Housing Management Coordinator, you'll need excellent communication skills. Prepare to discuss how you effectively communicate with tenants, colleagues, and external stakeholders, and provide specific examples.
✨Prepare Questions for Them
Interviews are a two-way street. Prepare thoughtful questions about the organisation's culture, team dynamics, and expectations for the role. This shows your genuine interest and helps you assess if it's the right fit for you.
