Housing Management Coordinator
Housing Management Coordinator

Housing Management Coordinator

Full-Time No home office possible
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At a Glance

  • Tasks: Coordinate housing management tasks and support residents in a friendly environment.
  • Company: Join a welcoming service in St Albans dedicated to creating a sense of belonging.
  • Benefits: Enjoy flexible part-time hours, competitive pay, and a Health Cash Plan.
  • Why this job: Make a real impact in people's lives while working in a supportive culture.
  • Qualifications: No specific qualifications required; just bring your passion for helping others.
  • Other info: This is a permanent role with the flexibility to work three days a week.

Housing Management Coordinator

Starting salary £25,838 – £26,645 p/a, Plus brilliant benefits!

Permanent, Full Time (37.5 hpw)

Scarborough

We can’t offer a CoS for this role

Home, a place where you belong

We have fabulous opportunity for you to join our beautiful extra care Community Wellbeing scheme, Webb Ellis Court in the pretty setting of Scalby, Scarborough. We support older people aged 55+ with varying care and support needs to live independently in their own home with peace of mind. We offer high quality living in our 63 beautifully designed apartments with a variety of on‑site facilities including assistive technology, 24/7 on‑site wellbeing and care provision, restaurant/café, hair/beauty salon, cosy communal lounge and picturesque landscaped gardens. It’s a real hub within the local community. Brilliant isn’t it!

What’s in it for you?

  • 34 days leave, pro‑rated (including bank holidays and a “me day”)
  • Paid time off for volunteering
  • Matching pension contributions (up to 7%, with life assurance of 3x basic salary)
  • Save up to ÂŁ1,140 yearly with our health cash plan, covering dental, optical, and therapies
  • Career path with development and an excellent training package
  • Excellent benefits and rewards including supermarket discounts and travel expenses

What you’ll do

  • Providing a housing management service to our customers.
  • You’ll support them to effectively manage their tenancy and rent accounts including housing benefit claims and making sure that these are received on their rent account.
  • You’ll turn around vacant bed spaces in the scheme quickly so that new customers who need our help can move in, making sure our service achieves maximum occupancy, and that we are health and safety compliant!

Why join us

This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s top 10 Great Places to Work!

You have

  • You’ll be able to work on your own initiative, positively influencing people from all different backgrounds.
  • You’ll be experienced in providing tenancy and housing support in many different ways including effectively managing voids, inspecting properties on a daily basis to identify maintenance issues and carrying out health and safety checks.
  • Confident in enforcing tenancy conditions and collecting rent and service charges too.
  • You’ll need an Enhanced DBS check done and we pay for that.
  • Able to use technology for creating and updating support plans, making benefit claims and doing tenancy sign‑ups.

Stronger together

We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!

The practical bits

  • You’ll be providing 24‑hour support to our customers.
  • Working hours for this role will usually be between 8 am and 5 pm Monday to Friday.
  • We need you to be flexible to meet their needs, but in return we’ll give you the time you need to do the things that matter to you!

Find out more

Click APPLY NOW to see our Housing Management Coordinator Job Description, find out about us, find out about us and for help to apply. Roles can close early, so don’t wait.

For reasonable adjustments email recruitment@homegroup.org.uk

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Housing Management Coordinator employer: Home Group Limited

Join our dedicated team in St Albans as a Housing Management Coordinator, where we prioritise a supportive work culture and offer flexible part-time hours to fit your lifestyle. With competitive pay and excellent benefits like a Health Cash Plan, we are committed to fostering employee growth and creating a workplace where you truly belong.
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Contact Detail:

Home Group Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Housing Management Coordinator

✨Tip Number 1

Familiarise yourself with the local housing regulations and policies in St Albans. Understanding the specific challenges and opportunities in the area will show your commitment and knowledge during any discussions.

✨Tip Number 2

Network with professionals in the housing sector, especially those who work in or around St Albans. Attend local events or join online forums to connect with others and gain insights that could be beneficial for your role.

✨Tip Number 3

Prepare to discuss your experience with tenant relations and conflict resolution. Highlighting specific examples of how you've successfully managed these situations can set you apart from other candidates.

✨Tip Number 4

Research our company culture and values at StudySmarter. Being able to articulate how your personal values align with ours can demonstrate that you're not just looking for a job, but a place where you truly belong.

We think you need these skills to ace Housing Management Coordinator

Knowledge of Housing Regulations
Customer Service Skills
Communication Skills
Organisational Skills
Problem-Solving Skills
Attention to Detail
Time Management
Conflict Resolution
Data Entry and Management
Teamwork
Empathy and Understanding
Report Writing
IT Proficiency
Adaptability

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Housing Management Coordinator position. Tailor your application to highlight relevant experience and skills that match the role.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in housing management or related fields. Use bullet points for clarity and focus on achievements that demonstrate your capabilities.

Write a Strong Cover Letter: Your cover letter should express your enthusiasm for the role and the organisation. Mention specific experiences that relate to the job and explain why you would be a great fit for their team.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Home Group Limited

✨Know Your Housing Management Basics

Brush up on your knowledge of housing management principles and practices. Be prepared to discuss how you would handle tenant issues, property maintenance, and compliance with housing regulations.

✨Showcase Your Flexibility

Since the role offers flexible working hours, highlight your ability to adapt to different schedules. Share examples of how you've successfully managed your time in previous roles or projects.

✨Emphasise Communication Skills

As a Housing Management Coordinator, you'll need excellent communication skills. Prepare to discuss how you effectively communicate with tenants, colleagues, and external stakeholders, and provide specific examples.

✨Prepare Questions for Them

Interviews are a two-way street. Prepare thoughtful questions about the organisation's culture, team dynamics, and expectations for the role. This shows your genuine interest and helps you assess if it's the right fit for you.

Housing Management Coordinator
Home Group Limited

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