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- Tasks: Support customers in managing their tenancies and ensure safe, well-maintained living spaces.
- Company: Join a top-rated organisation focused on people and community wellbeing.
- Benefits: Enjoy 34 days leave, health cash plan, discounts, and a matching pension contribution.
- Why this job: Make a real difference in people's lives while developing your career in housing management.
- Qualifications: Experience in housing management and a proactive, positive attitude.
- Other info: Flexible working hours with excellent training and career development opportunities.
The predicted salary is between 21800 - 25800 £ per year.
Housing Management Coordinator Exeter Fixed Term contract (6 months), full time (37.5 hpw), Pay £25,838 per annum and great benefits including Health Cash Plan We cant offer a CoS for this role. Home, a place where you belong This is a great opportunity for an experienced supported Housing Management Coordinator to join our team here in Exeter. As a Housing and Property expert, youll focus on tenancy support for our customers, ensuring the building is safe and well maintained. Providing a housing management service, youll support customers to manage and maintain their tenancy and rent accounts with the aim of helping them move on to a secure, long-term accommodation! What youll do Support customers with experience of street homeless, many of whom have significant trauma and sometimes issues of addiction. Make sure that our customers rooms are spaces they can be proud of, youll support your customers by engaging and involving them in managing their licence to stay. Help our customers promptly with housing benefit claims, making sure that these are received on their rent account. Where there is a need, youll also issue and sign warning letters and notices which may lead to attending court. Getting rooms ready for the next customers who need our help and for maximum occupancy, youll turn around vacant void rooms and bed spaces within set timescales. Ensuring we are health and safety compliant and that maintenance standards are met. Why join us We put people first. That means a supportive manager, genuine career development and benefits that make life easier inside and outside of work. Be part of one of the UKs top 10 Great Places to Work! You bring Experience in managing a housing management caseload and overseeing landlord and housing management duties Know-how of re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed. Willingly offer guidance and support to your colleagues and being flexible in working together. The ability to work on your own initiative, positively influencing people from all different backgrounds. A can do positive attitude, youre proactive and well organised, and able to work on your initiative. Confident working collaboratively with colleagues in other parts of the business as well as working professionally and communicating clearly with external partners Stronger together We do our best work when were ourselves. Thats why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work The practical bits 4-week rolling rota work pattern, working 7.30am to 7pm, including weekends and bank holidays. Based at our service in Exeter city centre, youll spend your time in our 2 locations in the city Able to use technology for excel, creating and updating spreadsheets, word documents, making benefit claims and doing tenancy signs ups, as well as communicating with partner agencies. Youll need an Enhanced DBS check done and we pay for that. Whats in it for you? 34 days leave, rising to 39 (including bank hols and a me day) Health cash plan saving £1140 + per annum (and kids if you have them) covering dental, opticians, prescriptions and more 800+ discounts on shops, holidays, days out. tech and more Matching pension contribution (up to 7% and life insurance of 3x basic salary) Top 10 in the UK for Wellbeing Career path with development and excellent training package Find out more Click APPLY NOW to see ourHousing Management Coordinator Job Description, find out aboutus and for help to apply. Sometimes we close a job early, so dont delay or you might miss out. Finally, do let us know if theres anything we can do, to help you shine in our process at South West Supported Portfolio 2TPBN1_UKTJ
Housing Management Coordinator employer: Home Group Limited
Contact Detail:
Home Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Management Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the housing management field, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to housing management and think about how your experience aligns with their mission. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to tenancy support and managing difficult situations. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it’s a great opportunity to reiterate why you’d be a perfect fit for their team.
We think you need these skills to ace Housing Management Coordinator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Housing Management Coordinator role. Highlight your experience in managing housing caseloads and supporting customers, as this will show us you’re the right fit for our team.
Showcase Your Skills: Don’t forget to mention your skills in tenancy support and your ability to work with diverse backgrounds. We love seeing how you can positively influence others, so share specific examples of your past experiences!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. This helps us understand your qualifications quickly and easily, making a great first impression!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, you’ll find all the info you need about the role and our amazing benefits!
How to prepare for a job interview at Home Group Limited
✨Know Your Stuff
Make sure you brush up on your housing management knowledge. Understand the key responsibilities of a Housing Management Coordinator, especially around tenancy support and managing rent accounts. Being able to discuss specific scenarios or challenges you've faced in previous roles will show that you're not just familiar with the theory but have practical experience too.
✨Show Empathy and Understanding
Given the nature of the role, it's crucial to demonstrate your ability to connect with customers who may have experienced trauma or homelessness. Prepare examples of how you've supported vulnerable individuals in the past, highlighting your empathy and problem-solving skills. This will help the interviewers see that you can handle the emotional aspects of the job.
✨Be Ready for Practical Questions
Expect questions that assess your ability to manage housing benefit claims and handle tenancy issues. Think about how you would approach common situations, like dealing with late rent payments or preparing rooms for new tenants. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Highlight Your Team Spirit
This role requires collaboration with colleagues and external partners, so be prepared to discuss how you work well in a team. Share examples of how you've supported your colleagues in the past and how you adapt to different working styles. Showing that you can contribute positively to a team environment will make you a more attractive candidate.
