Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the night hero ensuring safety and support for our vulnerable customers across five sites.
- Company: Join Home Group, a top-rated workplace dedicated to making a difference in people's lives.
- Benefits: Enjoy 34 days annual leave, health cash plans, and over 800 discounts on everyday essentials.
- Why this job: Make a real impact while working in a diverse and supportive environment with great career growth opportunities.
- Qualifications: Bring calmness under pressure, great communication skills, and a passion for helping others.
- Other info: Work a four-on-four off rota, with mileage covered for travel between sites.
The predicted salary is between 19600 - 27400 £ per year.
Supported Housing Concierge Yeovil, Somerset - working across five sites. Permanent, Full time (37.5 hpw) working on a four-on-four off rota, from 10pm to 7am. Pay £12.60ph (Salary £24,638 pa) and great benefits including Health Cash Plan.
Calling all night owls! If you're as energised as a new Duracell bunny with the alert skills of a meerkat, this is the job for you! Here at Home Group, we look after our vulnerable customers, including those with complex care needs. Your job will be to ensure our customers are safe, our buildings are secure and pleasant places to be, and that we maintain good relations with our neighbours.
Typical shift as a Housing Concierge:
- You will be the first line of support for our customers when our wider team or their own support network aren't available.
- Manage the health and safety of the building, patrolling to check fire doors and ensuring everything is locked and secure.
- Think on your feet and manage situations on the spot, such as investigating suspicious activity or raising the alarm when emergency services are needed.
- Help maintain cleanliness and tidiness in the building.
Fancy going home each day knowing that you have helped change our customers' lives for the better? You'll do that here, working for one of the Top 10 Great Places to Work in the UK!
You bring:
- Calm under pressure with great communication skills.
- A passion for supporting the most vulnerable in society.
- Sociability and interest in people and their stories.
- A keen eye for detail to spot changes in behaviour.
- Confidence in intervening sensitively when necessary.
- A team player with the ability to work alone.
To get from A to B, you'll need a vehicle insured for business purposes. The great news is that we'll pay your mileage!
Job details:
- Travel between our 5 sites across Yeovil.
- Working a four-on-four off rolling rota from 8.30pm to 7.45am.
- Regular daytime training and team meetings.
- Able to use technology to monitor CCTV, update service files, and use emails and Sharepoint.
- Enhanced DBS check required, which we will pay for.
A place where you belong:
Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks support us all to be our best. Together we make Home Group a great place to work!
What's in it for you?
- 34 days annual leave (including bank holidays and a 'me day') increasing to 39, plus time off for volunteering.
- Health cash plan saving you from £1140 per annum.
- Over 800 high street discounts on groceries, holidays, and days out.
- Opportunities for career growth.
- Support for wellbeing.
Find out more by clicking APPLY NOW to see our Housing Concierge job description, learn about us, and for help to apply. Sometimes we close a job early, so don't delay or you might miss out.
Housing Concierge in Yeovil employer: Home Group Limited
Contact Detail:
Home Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Concierge in Yeovil
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Housing Concierge. Understanding the nuances of managing health and safety, as well as providing support to vulnerable customers, will help you demonstrate your suitability for the role during any discussions.
✨Tip Number 2
Highlight your experience in public service or similar roles when networking. Engaging with current employees or those in related fields can provide insights into the company culture and expectations, making you a more appealing candidate.
✨Tip Number 3
Prepare to discuss your ability to remain calm under pressure. Think of examples from your past where you've successfully managed challenging situations, as this will resonate well with the job's requirements.
✨Tip Number 4
Showcase your communication skills by engaging with the community or participating in relevant forums. This not only builds your confidence but also demonstrates your commitment to supporting others, which is key for this role.
We think you need these skills to ace Housing Concierge in Yeovil
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in public service or roles involving customer support. Emphasise skills like communication, problem-solving, and any experience with vulnerable individuals.
Craft a Strong Cover Letter: In your cover letter, express your passion for helping vulnerable people and your ability to remain calm under pressure. Use specific examples from your past experiences that demonstrate these qualities.
Highlight Relevant Skills: Clearly outline your skills that match the job description, such as attention to detail, teamwork, and the ability to work independently. Mention any experience with technology, like monitoring CCTV or using software for reporting.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Home Group Limited
✨Show Your Night Owl Skills
Since this role requires working through the night, be prepared to discuss your experience with night shifts or how you manage your energy levels during late hours. Highlight any previous roles where you've had to stay alert and focused during unconventional hours.
✨Demonstrate Your People Skills
As a Housing Concierge, you'll be the first line of support for vulnerable customers. Share examples from your past experiences where you've successfully communicated with people in distress or managed sensitive situations. This will show your ability to connect with others and provide support.
✨Emphasise Your Problem-Solving Abilities
The job involves thinking on your feet and managing situations as they arise. Prepare to discuss specific instances where you've had to quickly assess a situation and take appropriate action. This could include anything from handling emergencies to resolving conflicts.
✨Familiarise Yourself with Health and Safety Protocols
Understanding health and safety is crucial for this role. Brush up on relevant regulations and be ready to talk about how you've ensured safety in previous positions. Mention any training or certifications you have that relate to health and safety practices.
