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- Tasks: Be the night-time hero ensuring safety and support for our vulnerable customers.
- Company: Join Home Group, a top-rated workplace dedicated to making a difference in people's lives.
- Benefits: Enjoy 34 days leave, health cash plans, and over 800 discounts on everyday essentials.
- Why this job: Make a real impact while working in a supportive and inclusive environment.
- Qualifications: Great communication skills and a passion for helping others are essential.
- Other info: Work a flexible night shift with a supportive team and opportunities for career growth.
The predicted salary is between 21000 - 26000 £ per year.
Social Housing Concierge
Services across West Yorkshire
Permanent, Full time (37.5 hpw)
Salary £24,638 per year and great benefits including Health Cash Plan
Home, a place where you belong
Calling all night owls! Prefer staying awake and working through the night rather than snoozing away like the rest of us? Were looking for a dedicated night worker who wont fall asleep on the job! If youre as energised as a new Duracell bunny with the alert skills of a meerkat, this is the job for you!
Were looking for new Social Housing Concierges to join our growing teams. Here at Home Group, we look after our vulnerable customers, but also those with quite complex care needs. Your job will be to make sure our customers are safe, our buildings are secure and pleasant places to be, and that we get on with our neighbours.
Our Central Resource Team supports our supported accommodations to cover staff annual leave, sickness or recruitment to ensure our customers always get the best possible service and support.
Typical shift as a Housing Concierge
- If you want a quiet and calm (night) security job, then this is not the job for you!
- There is so much more involved than just (night working), stuck in an office monitoring CCTV or patrolling the premises.
- The first line of support for our customers when our wider team or their own support network arent around to help!
- Youll manage the health and safety of the building, patrolling to check fire doors, making sure everything is locked and secure.
- Thinking on your feet and manage a situation on the spot, such as investigating suspicious activity or raising the alarm when we need to engage the emergency services.
- Finally, if there is time, youll also help us make sure that everything is clean and tidy, so you need to be ok with wielding the mop or broom as well!
Fancy going home each day knowing that you have helped change our customers lives for the better? Youll do that here, working for one of the top ten Great Place to Work in the UK!
You bring
- Calm under pressure with great communication skills
- You get a kick out of supporting the most vulnerable in society. You know whats required to look after the public and our customers too.
- Youre sociable and interested in people and their stories and like getting to know people. You use your people insights and keen eye for detail to spot changes in behaviour.
- You recognise when things are about to go wrong and are confident intervening in a sensitive way.
- A team player with the confidence to work alone. Dont worry youll have the full back up of our wider team including our out of hours emergency support team.
- To get from A to B, youll need a vehicle insured for business purposes. The great news is that well pay your mileage!
Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to?external?candidates for this role. This remains under regular review.
Our team
Youll join Yvonneon the central resource teamwhos worked for Home Group since 2014. Yvonne started as a Support Worker and took full advantage of all the training and experience we offer here at Home Group. Supporting her is our Client Service Manager for Yorkshire, Laura, who started out as a support coordinator within the Central Resource Team and is always available to support and answer any questions.
Job details
- Travel between our services across West Yorkshire including Huddersfield, Wakefield and Leeds.
- Working 4 nights in and 4 nights off rota between the hours of 8:30pm and 8:15am.
- Although youll work nights we do get together regularly [in the daytime] for training and team meetings.
- Able to use technology to monitor CCTV and update records
- Youll need an Enhanced DBS check done and we pay for that.
A place where you belong
Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best.Together we make Home Group a great place to work!
Whats in it for you?
- 34 days leave (including bank hols and a me day to use for whatever you fancy) increasing to 39, and time off for volunteering too!
- Health cash plan saving you from £1140 per annum. Well cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
- Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
- We Grow Our Own colleagues (not literally of course!), when youre ready for the next step in your career, you can grow with us!
- Colleagues really matters to us, thats why were the10^thBest place in the UK for Wellbeing. Ourtools and support help you when you need them.
- Learn more aboutourbenefitson our website.
Find out more
ClickAPPLY NOWto see ourHousing Concierge job description,find out aboutusand forhelp to apply.Sometimes we close a job early, so dont delay or you might miss out. Finally, do let us know if theres anything we can do, to help you shine in our process by making reasonable adjustments at
Housing Concierge in Leeds employer: Home Group Limited
Contact Detail:
Home Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Concierge in Leeds
✨Tip Number 1
Familiarise yourself with the specific needs of vulnerable customers. Understanding their challenges and how to support them will show your commitment to the role and help you stand out during the interview.
✨Tip Number 2
Highlight your ability to remain calm under pressure. Prepare examples from your past experiences where you've successfully managed difficult situations, as this is crucial for a Housing Concierge.
✨Tip Number 3
Demonstrate your communication skills by engaging with current employees or reaching out to the team on social media. This can give you insights into the company culture and help you tailor your approach.
✨Tip Number 4
Be ready to discuss your teamwork abilities and how you can work independently. Share instances where you've collaborated effectively with others or taken initiative on your own, as this will resonate well with the hiring team.
We think you need these skills to ace Housing Concierge in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Housing Concierge role. Emphasise your ability to work under pressure, communicate effectively, and support vulnerable individuals.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others and your understanding of the responsibilities involved in the role. Use specific examples from your past experiences to demonstrate your suitability.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as calmness under pressure, attention to detail, and teamwork. Provide examples of how you've successfully used these skills in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Home Group Limited
✨Show Your Passion for Helping Others
Make sure to express your enthusiasm for supporting vulnerable individuals during the interview. Share any relevant experiences where you've made a positive impact on someone's life, as this role is all about making a difference.
✨Demonstrate Calmness Under Pressure
Prepare examples of situations where you had to think on your feet or manage a crisis. The interviewers will want to see that you can remain composed and handle unexpected challenges effectively.
✨Highlight Your Communication Skills
Since this role involves interacting with customers and team members, be ready to discuss how you communicate clearly and sensitively. Consider sharing instances where your communication skills helped resolve a conflict or improve a situation.
✨Familiarise Yourself with the Role's Responsibilities
Review the job description thoroughly and understand the key duties of a Housing Concierge. Be prepared to discuss how your skills and experiences align with these responsibilities, especially regarding safety and security management.
