At a Glance
- Tasks: Provide concierge services in social housing, ensuring a safe and welcoming environment.
- Company: Join a dedicated team focused on enhancing community living across West Yorkshire.
- Benefits: Enjoy a competitive salary, health cash plan, and flexible working hours.
- Other info: This is a permanent, full-time role with a supportive team culture.
- Why this job: Perfect for night owls who thrive in dynamic environments and want to make a difference.
- Qualifications: No specific qualifications required, just a passion for helping others and staying alert at night.
The predicted salary is between 24638 - 24638 € per year.
Housing Concierge
Earn £13.45 ph or Salary £26,300 pa (pro rata), and great benefits including Health Cash Plan
Permanent, Part time (15 hpw), Saturday and Sunday only
Woodlesford, Leeds
We cant offer CoS for this role
Home, a place where you belong
Here at Home Group we look after vulnerable customers, but also those with quite complex care needs. Your job will be to make sure our customers are safe, our buildings are secure and pleasant places to be, and that we get on with our neighbours.
What youll do
Walk around the building checking CCTV, fire doors and communal areas
Greeting customers and visitors, picking up repairs or cleaning
The first line of support for our customers when our wider team or their own support network isnt around to help!
Monitor and respond to incidents calmly, quickly and fairly
Work with colleagues and partners to manage anti-social behaviour
Complete Admin associated with role
Why join us
This is more than a job, its a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UKs Great Places to Work!
You have
Calm under pressure with great communication skills
Passion and experience in supporting others, either personally or professionally
Good judgement and clear communication
You recognise when things are about to go wrong and are confident intervening in a sensitive way.
To get from A to B, youll need a vehicle insured for business purposes. The great news is that well pay your mileage!
Stronger together
We do our best work when were ourselves. Thats why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work.
The practical bits
Working Saturday and Sunday on a 4-week (rolling) rota between the hours of 8 am - 4pm and 3am - 11pm
Although youll work nights / lone work, we do get together regularly in the daytime for training and team meetings
Able to use technology to monitor CCTV, update records and communicate with colleagues
Youll need an Enhanced DBS check done (we pay for it)
Whats in it for you?
34 days leave increasing to 39 (including
Housing Concierge in Bradford employer: Home Group Limited
Join a dynamic team as a Housing Concierge in West Yorkshire, where we prioritise employee well-being and offer a supportive work culture. With competitive salaries, a Health Cash Plan, and opportunities for personal growth, we ensure our staff feel valued and empowered to make a difference in the community. Embrace the night shift with us and enjoy a fulfilling role that truly makes an impact.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Concierge in Bradford
✨Tip Number 1
Familiarise yourself with the specific needs of social housing in West Yorkshire. Understanding the local community and its challenges will help you demonstrate your commitment and suitability for the role during any discussions.
✨Tip Number 2
Network with professionals already working in social housing or concierge services. Attend local events or join online forums to gain insights and make connections that could give you an edge when applying.
✨Tip Number 3
Showcase your ability to work night shifts effectively. Prepare examples from past experiences where you've successfully managed responsibilities during unconventional hours, highlighting your reliability and dedication.
✨Tip Number 4
Research StudySmarter's values and mission. Aligning your personal values with ours can help you articulate why you're a great fit for the Housing Concierge role, making your application stand out.
We think you need these skills to ace Housing Concierge in Bradford
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the responsibilities and requirements of a Housing Concierge. Tailor your application to highlight relevant experience and skills that match the role.
Craft a Compelling CV:Ensure your CV is up-to-date and clearly outlines your previous experience in social housing or customer service roles. Emphasise any night shift experience or relevant skills that demonstrate your ability to work during unconventional hours.
Write a Strong Cover Letter:In your cover letter, express your enthusiasm for the position and explain why you are the ideal candidate. Mention your ability to stay alert during night shifts and your commitment to providing excellent service to residents.
Proofread Your Application:Before submitting, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that your documents are well-formatted and professional.
How to prepare for a job interview at Home Group Limited
✨Show Your Night Owl Spirit
Since the role is for a night worker, make sure to express your enthusiasm for working during those hours. Share any previous experiences or reasons why you thrive at night, as this will demonstrate your suitability for the position.
✨Highlight Your Customer Service Skills
As a Housing Concierge, you'll be interacting with residents regularly. Prepare examples of how you've provided excellent customer service in the past, especially in challenging situations. This will show that you can handle the responsibilities of the role effectively.
✨Research the Company and Its Values
Familiarise yourself with the company's mission and values, particularly their approach to social housing. Being able to discuss how your personal values align with theirs will make a strong impression during the interview.
✨Prepare Questions for the Interviewer
Having thoughtful questions ready shows your genuine interest in the role and the company. Ask about the team dynamics, challenges faced by the concierge services, or opportunities for professional development within the organisation.
