Housing Concierge

Housing Concierge

Middlesbrough Full-Time 19710 - 29265 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support young people in a safe housing environment and provide reassurance.
  • Company: A caring organisation dedicated to helping vulnerable youth.
  • Benefits: Competitive salary, health cash plan, pension, and life insurance.
  • Why this job: Make a real difference in young people's lives every day.
  • Qualifications: Empathy, communication skills, and a passion for helping others.
  • Other info: Permanent role with full-time hours and a supportive team.

The predicted salary is between 19710 - 29265 £ per year.

Housing Concierge

Earn £12.60 ph or Salary £24,638 pa and great benefits including Health Cash Plan

Permanent, Full time (37.5 hpw)

Middlesbrough

We cant offer a CoS for this role

Home, a place where you belong

Calling all night owls! Prefer staying awake and working through the night rather than snoozing away like the rest of us? Were looking for a dedicated night worker who wont fall asleep on the job!

Here at Home Group, we are supporting young people between the ages of 16-18 who are care leavers but also those with quite complex needs. Your job will be to make sure our young people are safe, our buildings are secure and pleasant places to be, and that we get on with our neighbours.

Whats in it for you?

  • 34 days leave, pro-rated (including bank holidays and a me day)
  • Paid time off for volunteering
  • Matching?Pension contributions (up to 7%, with life assurance of 3x Basic Salary)
  • Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies
  • Career path with development and an excellent training package
  • Excellent benefits and rewards including supermarket discounts and travel expenses

What youll do

  • Walk around the building checking CCTV, fire doors and communal areas

  • Greeting young people and visitors, picking up repairs or cleaning

  • The first line of support for our young people when our wider team or their own support network isnt around to help!

  • Monitor and respond to incidents calmly, quickly and fairly

  • Work with colleagues and partners to manage anti-social behaviour

Why join us

This is more than a job, its a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UKs top 10 Great Places to Work!

You have

  • Calm under pressure with great communication skills

  • Passion and experience in supporting others, either personally or professionally

  • Good judgement and clear communication

  • You recognize when things are about to go wrong and are confident intervening in a sensitive way.

Stronger together

We do our best work when were ourselves. Thats why inclusion, wellbeing, and our diversity networks help makeHome Group a great place to work!

The practical bits

  • Working 4 days on 4 days off on an 8 week (rolling) rota between the hours of 9.45pm and 8.15am

  • Although youll work nights / lone work, we do get together regularly in the daytime for training and team meetings

  • Able to use technology to monitor CCTV, update records and communicate with colleagues

  • Youll need an Enhanced DBS check done (we pay for it)

Find out more

Click APPLY NOW to see ourHousing Concierge job description, find out aboutus and for help to apply. Roles can close early, so dont wait.

For reasonable adjustments email

Housing Concierge employer: Home Group Limited

As a Housing Concierge at Erdely Villa in Middlesbrough, you will be part of a compassionate team dedicated to creating a safe and supportive environment for young people with complex needs. Our company values employee well-being, offering a competitive salary, health cash plan, and a matching pension with life insurance, all within a culture that prioritises personal growth and meaningful connections. Join us to make a real difference in the lives of those we serve while enjoying a fulfilling career in a nurturing workplace.
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Contact Detail:

Home Group Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Housing Concierge

✨Tip Number 1

Network like a pro! Reach out to people in the housing sector or those who work with young people. A friendly chat can lead to opportunities you might not find on job boards.

✨Tip Number 2

Prepare for interviews by practising common questions related to supporting young people. We can help you with mock interviews to boost your confidence and make sure you shine!

✨Tip Number 3

Show your passion! When you get the chance to meet potential employers, share your experiences and why you care about helping young people. Authenticity goes a long way!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining the team.

We think you need these skills to ace Housing Concierge

Empathy
Communication Skills
Problem-Solving Skills
Interpersonal Skills
Conflict Resolution
Adaptability
Teamwork
Crisis Management

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for helping young people shine through. We want to see that you genuinely care about making a difference in their lives.

Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Housing Concierge role. We love seeing how your background fits with our mission of providing support to those in need.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see why you’d be a great fit for the team.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role.

How to prepare for a job interview at Home Group Limited

✨Understand the Role

Make sure you thoroughly read the job description and understand what being a Housing Concierge entails. Familiarise yourself with the responsibilities, especially how to support young people with complex needs. This will help you answer questions confidently and show that you're genuinely interested in the role.

✨Show Empathy and Communication Skills

In this role, you'll be working closely with young people who may be facing challenges. Prepare examples from your past experiences where you've demonstrated empathy and effective communication. This will highlight your ability to connect with others and provide the support they need.

✨Prepare Questions

Interviews are a two-way street! Think of thoughtful questions to ask about the organisation's approach to supporting young people. This shows your interest in their mission and helps you gauge if it's the right fit for you.

✨Dress Appropriately and Be Yourself

While it’s important to look professional, don’t forget to let your personality shine through. Dress smartly but comfortably, and be authentic in your responses. The interviewers want to see the real you and how you would fit into their team.

Housing Concierge
Home Group Limited
Location: Middlesbrough

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