Housing Concierge

Housing Concierge

Brighouse Part-Time No home office possible
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At a Glance

  • Tasks: Support vulnerable customers and assist with their complex care needs.
  • Company: Join Home Group, a caring organization dedicated to providing support and housing solutions.
  • Benefits: Enjoy a competitive pay of £12.00 per hour and a Health Cash Plan.
  • Why this job: Make a real difference in people's lives while working in a supportive environment.
  • Qualifications: No specific qualifications required; just a passion for helping others.
  • Other info: Part-time role with flexible hours, perfect for students or those seeking work-life balance.

Housing Concierge

West Yorkshire, Brighouse

Permanent, Part Time (16 hours per week)

Pay £12.00 per hour plus great benefits including Health Cash Plan

Home, a place where you belong

Were looking for newSupportedHousing Concierges to join our growing teams. Here at Home Group we look after our vulnerable customers, but also those with complex care needs. Your job will be to make sure our customer…

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Housing Concierge employer: Home Group Limited

At Home Group, we pride ourselves on being an exceptional employer, offering a supportive work culture that values every team member's contribution. As a Housing Concierge in Brighouse, you'll enjoy flexible part-time hours, competitive pay, and a comprehensive Health Cash Plan, all while making a meaningful impact in the lives of our vulnerable customers. Join us to grow your career in a nurturing environment that prioritizes employee development and well-being.
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Contact Detail:

Home Group Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Housing Concierge

Tip Number 1

Finde heraus, welche spezifischen Bedürfnisse und Herausforderungen die Kunden in der unterstützten Wohnform haben. Zeige in deinem Gespräch, dass du ein Verständnis für ihre Situation hast und bereit bist, ihnen zu helfen.

Tip Number 2

Bereite dich darauf vor, Beispiele aus deiner bisherigen Erfahrung zu teilen, die zeigen, wie du in stressigen Situationen ruhig und einfühlsam geblieben bist. Dies ist besonders wichtig, da du mit verletzlichen Personen arbeiten wirst.

Tip Number 3

Informiere dich über die Werte und die Mission von Home Group. Wenn du während des Gesprächs zeigst, dass du mit diesen Werten übereinstimmst, wird das deine Chancen erhöhen, einen positiven Eindruck zu hinterlassen.

Tip Number 4

Sei bereit, Fragen zu stellen, die dein Interesse an der Rolle und dem Unternehmen zeigen. Zum Beispiel könntest du nach den Schulungs- und Entwicklungsmöglichkeiten fragen, die dir helfen könnten, in deiner Rolle als Housing Concierge erfolgreich zu sein.

We think you need these skills to ace Housing Concierge

Customer Service Skills
Empathy and Compassion
Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Teamwork
Conflict Resolution
Organizational Skills
Understanding of Vulnerable Populations
Basic First Aid Knowledge
Adaptability
Active Listening

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the Housing Concierge position. Understand the responsibilities and the qualities that Home Group is looking for in a candidate.

Tailor Your CV: Customize your CV to highlight relevant experience and skills that align with the needs of vulnerable customers and those with complex care needs. Use specific examples to demonstrate your suitability for the role.

Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for supporting vulnerable individuals. Mention any previous experience in similar roles and how you can contribute to the mission of Home Group.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are clear and professional.

How to prepare for a job interview at Home Group Limited

Understand the Role

Make sure you have a clear understanding of what a Housing Concierge does, especially in the context of supporting vulnerable customers and those with complex care needs. Familiarize yourself with the specific responsibilities and how they align with the values of Home Group.

Show Empathy and Compassion

During the interview, demonstrate your ability to empathize with customers. Share examples from your past experiences where you've successfully supported individuals in challenging situations, highlighting your compassion and understanding.

Highlight Relevant Experience

Prepare to discuss any previous roles or volunteer work that involved customer service, support work, or community engagement. Be ready to explain how these experiences have equipped you with the skills necessary for the Housing Concierge position.

Ask Insightful Questions

Prepare thoughtful questions about the team dynamics, training opportunities, and the specific challenges faced by Housing Concierges at Home Group. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

Housing Concierge
Home Group Limited
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