At a Glance
- Tasks: Lead a national homeownership support service and coach colleagues on complex cases.
- Company: Join a top-rated UK employer known for collaboration and inclusivity.
- Benefits: Enjoy 34 days leave, health cash plan, and flexible working arrangements.
- Other info: Hybrid working with 2 days in the office and opportunities for professional growth.
- Why this job: Make a national impact while developing your leadership skills in a supportive environment.
- Qualifications: Strong knowledge of homeownership legislation and experience managing specialist teams.
The predicted salary is between 45000 - 50000 £ per year.
Circa £45,000 to £50,000 depending on skills and experience plus 34 days leave, rising to 39 (including bank holidays and a me day), and the option to buy 5 more. Permanent, hybrid National working from one of our offices in Newcastle or London.
You will lead a national homeownership support service, as the organisation's subject matter expert, also leading a specialist team who support colleagues across the business with complex homeownership cases. You will step away from firefighting in one patch and instead coach, guide, and influence at scale. You will give clear advice, set consistent approaches and ensure a quality service for our customers.
What you will do:
- Lead a national homeownership support service used by teams across the business.
- Coach colleagues on complex leases, legislation, and homeownership decisions.
- Manage and develop a specialist team handling high-risk, high-volume work.
- Oversee complex cases like tribunals, Section 20s, and legal enquiries.
- Use insight from data and complaints to improve services and reduce risk and manage complaints in line with policy and service-level agreements.
Why join us?
You will have real autonomy here. You will manage your own diary, shape how the service works, and be trusted to use your expertise. You will work with people who value collaboration, learning, and doing the right thing. Your impact will be visible nationally, not just locally, and your leadership skills will grow alongside your technical expertise. Be part of one of the UK's Great Places to Work!
You have:
- Strong knowledge of homeownership and leasehold legislation.
- Experience handling complex cases and tribunal challenges.
- Led or supported a specialist or centralised support service.
- Managed teams with technical expertise.
- Confidence explaining complex issues in clear, plain language.
Stronger together
We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!
The practical bits:
We typically work on a hybrid basis with 2 days per week in your local office and the rest from home. You can be based from anywhere if you're happy to travel when needed to either our Newcastle or London offices. You will manage your own diary.
What's in it for you?
- 2 paid volunteering days each year.
- Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more.
- Matching pension contribution (up to 7% and life insurance of 3x basic salary).
- Work your way with flexibility to balance life and work.
- Family friendly policies including maternity, paternity, adoption, neonatal, fertility and menopause support.
Find out more. Click APPLY NOW to see our Homeownership Manager Job Description, find out about us, for help to apply and for all our benefits. Roles can close early, so don't wait.
Homeownership Manager employer: Home Group Limited
Home Group is an exceptional employer that prioritises employee wellbeing and professional growth, offering a competitive salary alongside generous benefits such as 34 days of leave, a health cash plan, and family-friendly policies. With a strong emphasis on collaboration and inclusion, employees enjoy the autonomy to shape their roles while making a national impact in homeownership support. Join a team that values your expertise and fosters a culture of learning and support, making it one of the UK's Great Places to Work.
StudySmarter Expert Advice🤫
We think this is how you could land Homeownership Manager
✨Tip Number 1
Network like a pro! Reach out to people in the homeownership sector, attend relevant events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to homeownership and leasehold legislation. We recommend role-playing with a friend or using online resources to boost your confidence and articulate your expertise clearly.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss how you've managed teams and handled complex cases. Use specific examples that highlight your ability to coach and guide others, as this is key for the Homeownership Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, keep an eye on our job postings, as roles can close early. Get your application in and let’s get you on board!
We think you need these skills to ace Homeownership Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Homeownership Manager role. Highlight your experience with homeownership and leasehold legislation, and don’t forget to showcase any leadership roles you've had. We want to see how your skills match what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about homeownership and how your expertise can benefit our team. Keep it clear and concise, and make sure to mention specific examples of your past successes.
Showcase Your Communication Skills:As a Homeownership Manager, you'll need to explain complex issues in plain language. In your application, demonstrate this skill by using straightforward language and clear examples. We love seeing candidates who can communicate effectively!
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the info you need about us and the role there!
How to prepare for a job interview at Home Group Limited
✨Know Your Legislation
Make sure you brush up on your knowledge of homeownership and leasehold legislation. Be prepared to discuss specific cases you've handled and how you navigated complex legal issues. This will show your expertise and confidence in the subject matter.
✨Showcase Your Leadership Skills
Think about examples where you've led a team or coached colleagues through challenging situations. Highlight your ability to influence and guide others, as this role requires strong leadership to manage a specialist team effectively.
✨Prepare for Complex Scenarios
Anticipate questions related to high-risk cases, such as tribunals and legal enquiries. Prepare to explain how you approach these challenges and what strategies you use to ensure a quality service for customers.
✨Communicate Clearly
Practice explaining complex issues in plain language. The interviewers will want to see that you can break down intricate topics for your team and clients alike. Clear communication is key in this role, so demonstrate your ability to make complicated matters understandable.
