Senior Housing Manager Salary £37,394 per annum plus 34 days leave, rising to 39, and a health cash plan. Temporary (until end of March 2027), full time (37.5 hpw), flexible working You have a fantastic opportunity for you to join our awesome income collection team working alongside another Senior Housing Manager. You will be managing a team of skilled income housing managers and finance inclusion partners. As our Senior Housing Manager, through visibility, engagement with customers and proactivity on our estates, you?ll really get to get to know our communities. This is the perfect job for you if you like variety and delivering excellent services to our customers and communities. You?ll lead on excellent delivery of a range of day-to-day activities and manage income collection, recovery and management of financial inclusion and developing effective processes and procedures in the context of changing customers? needs, regulatory requirements and best practice and identify regional trends You will lead on work with the financial inclusion partners to help customers who need support with their income. You will lead on work with the Income housing managers on specific campaigns to reduce arrears, such as targeted work with customers in a locality, or where there is an increase in returned direct debits You will manage the impact of welfare reform provisions, ensuring on going efficient and effective advice and support service to customers to manage risk on rent income levels. You?ll flex both your housing knowledge and leadership skills, while shaping income services that really matter to customers. Worked in housing before and understand income collection, housing management, housing law and in an ideal world, universal credit and leasehold and shared ownership too! passionate about delivering excellent customer service and have a genuine desire to help your customers. The people skills to take others with you, to help others grow as well as the confidence to challenge behaviours misaligned to our values. That?s why inclusion, wellbeing, and our diversity networks help makeHome Group a great place to work! You will work Monday to Friday but there is flexibility in the hours you work. You will be home based but required to support work across the central region and will need a car for travel. You will work mainly at home, but you will be required to attend in person training and meeting and may be attend Court on occasions. You need an Enhanced with barring list DBS check (we pay) The great news is that we?34 days leave, rising to 39 (this includes bank holidays and a ?me day?) Matching pension contribution (up to 7% and l ife insurance of 3x basic salary) ~800+ discounts on shops, holidays, days out, tech and more ~ Family friendly policies including maternity, paternity, adoption, neonatal, fertility and menopause support Click APPLY NOW to see our Senior Housing Manager Job Description find out about us, for help to apply and for all our benefits.
