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- Tasks: Support customers with daily living tasks and help them achieve their goals.
- Company: Join a top-rated organisation that values your contributions.
- Benefits: Earn £12.60 per hour, enjoy 34 days leave, and access health cash plans.
- Why this job: Make a real difference in people's lives while working in a supportive team.
- Qualifications: Experience in care or supporting others, plus a valid driving licence.
- Other info: Flexible shifts, great training, and opportunities for career growth.
The predicted salary is between 24638 - 24638 £ per year.
Earn £12.60 per hour (£24,638 per annum) and great benefits including Health Cash Plan.
Permanent, full time (37.5 hpw), rota working in Hartlepool.
Home, a place where you belong. Want to be part of a team that really cares and empowers you to help change a customer's life for the better? As our Support Worker, you'll be at the heart of supporting our customers who have complex needs to develop their skills to live more independently in the community. You'll make a big difference each day as you help our customers achieve their hopes and aspirations.
What you'll do:
- Assisting customers with practical, daily living tasks to develop their independence, helping them to achieve the goals, aspirations and outcomes documented in their support plans.
- Customer group - Our customers have multiple, complex needs and we work as a multi-agency approach in order to deliver brilliant support.
- Helping customers with daily living activities such as making meals, shopping, budgeting, maintaining their tenancy and moving onto independent accommodation if they are able.
- Carrying out risk assessments, support planning, goal setting and regular reviews.
- Cuppas, chats and catch ups. There's no rushing from one customer to the next here! Plenty of time to work together with colleagues too.
Why join us:
This is more than a job, it's a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK's top 10 Great Places to Work!
- You have a passion to support our customers to live their best life, working together with an eye for detail.
- Experience of caring for others, you may have worked in care before or have experience of caring for others such as family members or children.
- The ability to work on your own initiative, remain calm under pressure and have a resilient approach.
- Recognise every customer is different and you're able to adopt a flexible, personal approach, listening to customers to understand their needs.
- To get from A to B, you'll need a valid driving licence and a vehicle insured for business purposes. The great news is that we'll pay your mileage!
The practical bits:
- We're flexible with you, we do need to meet the needs of our customers. That may mean adapting your start or finishing times on occasion.
- We work Monday to Sunday between the core hours of 8am - 10pm. You will work shifts on a rota basis but will manage your own diary within the service.
- Able to use technology to update support plans, complete online learning and to collaborate with colleagues.
- You'll need an Enhanced DBS check done and we pay for that.
What's in it for you?
- 34 days leave (including bank holidays and a 'me day' to use for whatever you fancy) increasing to 39, and time off for volunteering too!
- Health cash plan saving you from £1140 per annum. We'll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
- Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
- We Grow Our Own colleagues (not literally of course!), when you're ready for the next step in your career, you can grow with us!
- Colleagues really matter to us, that's why we're the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
For reasonable adjustments email TPBN1_UKTJ.
Support Worker in Hartlepool employer: Home Group Limited
Contact Detail:
Home Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Worker in Hartlepool
✨Tip Number 1
Get to know the company culture! Before your interview, check out their website and social media. This will help you understand their values and how you can fit in. Plus, it gives you some great talking points during the chat!
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it relates to supporting customers.
✨Tip Number 3
Show your passion! When you're in the interview, let your enthusiasm for helping others shine through. Share personal stories or experiences that highlight your commitment to making a difference in people's lives.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Support Worker in Hartlepool
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for supporting others shine through. We want to see how much you care about making a difference in our customers' lives!
Tailor Your Experience: Make sure to highlight any relevant experience you have, whether it's professional or personal. We love seeing how you've cared for others, so share those stories that showcase your skills and empathy.
Be Yourself: We value authenticity, so don’t be afraid to let your personality come through in your application. Show us who you are and why you’d be a great fit for our team!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Home Group Limited
✨Know Your Customers
Before the interview, take some time to understand the specific needs of the customer group you'll be supporting. Familiarise yourself with common challenges faced by individuals with complex needs and think about how you can help them achieve their goals.
✨Showcase Your Experience
Whether it's professional experience in care or personal experience caring for family members, be ready to share specific examples. Highlight situations where you've made a difference in someone's life, as this will resonate with the interviewers.
✨Demonstrate Flexibility
The role requires a flexible approach, so be prepared to discuss how you've adapted to changing circumstances in previous roles. Share examples of how you've worked on your own initiative and remained calm under pressure.
✨Ask Thoughtful Questions
At the end of the interview, ask questions that show your genuine interest in the role and the company culture. Inquire about team dynamics, training opportunities, and how they support staff wellbeing. This shows you're not just looking for a job, but a place where you can truly belong.
