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- Tasks: Lead support planning and coordinate support for customers with complex needs.
- Company: Join a caring team at one of the UK's top 10 Great Places to Work!
- Benefits: Enjoy 34 days leave, health cash plan, and instant pay access.
- Why this job: Make a real difference in people's lives every day while feeling valued.
- Qualifications: Passion for supporting others and experience in a care setting preferred.
- Other info: Flexible shifts, great training, and opportunities for career growth.
The predicted salary is between 25838 - 36200 £ per year.
Salary £25,838 plus 34 days leave (rising to 39) and health cash plan worth over £1140
Permanent, full time (37.5 hpw) Hartlepool
Home, a place where you belong. Want to be part of a team that truly cares, not only about our customers, but about you too? Our colleagues tell us that working here feels different. We’re brilliant at what we do, and we look after each other just as much as we support our customers. If you’ve ever felt like just a number in your current job, this could be the change you’ve been waiting for. You’ll help people with complex needs live more independently, where no two days are the same. One moment you’re helping someone take a big step towards their goals, the next you’re supporting them through life’s everyday ups and downs.
What you’ll do:
- Lead support planning and coordinate our Support Workers to deliver person-centred support
- Balance support, safeguarding, admin and meetings while guiding colleagues and managing caseloads
- Support Customers with daily tasks like budgeting, cooking and attending appointments
- Work with multi-agency teams to safeguard and empower our customers
- Help customers build independence and prepare for their move-on into the community
Why join us:
This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s top 10 Great Places to Work!
You have:
- Passion and experience in supporting others ideally in a supported housing setting
- Level 3 Diploma in Care or equivalent experience (or are willing to work towards it)
- Experience assessing referrals and coordinating support
- The ability to work under your own initiative, remain calm under pressure and have a resilient approach
The practical bits:
- You will work a rota pattern from Monday to Sunday, with every other weekend working
- You’ll work core hours with a variety of shifts between 8am and 10pm with flexibility built in
- You’ll generally work within our supported accommodation service, however you will go out into our properties within the Hartlepool community to support our customers
- You need an Enhanced with barring list (we pay)
- A vehicle insured for business use and a valid driving license, we’ll pay for any business mileage
What’s in it for you?
- 34 days leave (including bank hols and a me day to use for whatever you fancy) increasing to 39, and time off for volunteering too!
- Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more
- Matching pension contribution (up to 7% and life insurance of 3x basic salary)
- Instant pay access with Stream
- 800+ discounts on shops, holidays, days out, tech and more
Click APPLY NOW to see our Support Coordinator Job Description, find out about us and for help to apply. Roles can close early, so don’t wait.
Support Coordinator in Hartlepool employer: Home Group Limited
Contact Detail:
Home Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Coordinator in Hartlepool
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to support coordination. Role-play with a friend or use online resources to boost your confidence and nail that interview!
✨Tip Number 3
Show your passion! When you get the chance to chat with potential employers, let them know why you care about supporting others. Share personal stories or experiences that highlight your commitment to making a difference.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the info you need about the role and our amazing team!
We think you need these skills to ace Support Coordinator in Hartlepool
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for supporting others shine through. We want to see why you care about helping people with complex needs and how your experiences have shaped that passion.
Tailor Your Application: Make sure to customise your application to match the job description. Highlight your relevant experience, especially in supported housing settings, and how it aligns with what we do at StudySmarter.
Be Yourself: We value authenticity, so don’t be afraid to let your personality come through in your writing. Share your unique approach to support and how you connect with customers on a personal level.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this fantastic opportunity!
How to prepare for a job interview at Home Group Limited
✨Know Your Stuff
Before the interview, make sure you understand the role of a Support Coordinator inside out. Familiarise yourself with person-centred support and how to balance various responsibilities like safeguarding and admin. This will show that you're genuinely interested and prepared.
✨Show Your Passion
During the interview, let your passion for supporting others shine through. Share specific examples from your experience where you've made a difference in someone's life. This will help the interviewers see that you truly care about the role and the people you'll be working with.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. Inquire about the team dynamics, training opportunities, or how they measure success in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
✨Be Yourself
Remember, they want to see the real you! Be authentic and let your personality come through. The company values inclusion and diversity, so don’t hesitate to share your unique experiences and perspectives that could contribute to their supportive environment.
