At a Glance
- Tasks: Lead support planning and help customers live more independently.
- Company: Join a caring team at Home Group, one of the UK's Great Places to Work.
- Benefits: Earn £27,500, enjoy 34 days leave, and access a health cash plan worth over £1140.
- Other info: Dynamic role with excellent training and career development opportunities.
- Why this job: Make a real difference in people's lives every day while feeling valued.
- Qualifications: Passion for supporting others and Level 3 Diploma in Care or equivalent experience.
The predicted salary is between 27500 - 27500 £ per year.
Salary £27,500 per annum / Earn £14.06 per hour plus 34 days leave (rising to 39) and health cash plan worth over £1140.
Permanent, full time (37.5 hpw), rota working at Scott Grange, Hartlepool.
Home, a place where you belong. Want to be part of a team that truly cares, not only about our customers, but about you too? Our colleagues tell us that working here feels different. We’re brilliant at what we do, and we look after each other just as much as we support our customers. If you’ve ever felt like just a number in your current job, this could be the change you’ve been waiting for. You’ll help people with complex needs live more independently, where no two days are the same. One moment you’re helping someone take a big step towards their goals, the next you’re supporting them through life’s everyday ups and downs.
What’s in it for you?
- 34 days leave, pro-rated (including bank holidays and a me day)
- Paid time off for volunteering
- Matching pension contributions (up to 7%, with life assurance of 3x Basic Salary)
- Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies
- Career path with development and an excellent training package
- Excellent benefits and rewards including supermarket discounts and travel expenses
What you’ll do:
- Lead support planning and coordinate our Support Workers to deliver person-centred support
- Balance support, safeguarding, admin and meetings while guiding colleagues and managing caseloads
- Support Customers with daily tasks like budgeting, cooking and attending appointments
- Work with multi-agency teams to safeguard and empower our customers
- Help customers build independence and prepare for their move-on into the community
Why join us?
This is more than a job - it’s a place where you feel valued. With our learning and development offer, and support from friendly colleagues, you’ll make a real difference every day! If you’re ready to leave behind the ordinary, do something that really matters. Be part of one of the UK’s Great Places to Work!
You have:
- Passion and experience in supporting others ideally in a supported housing setting
- Level 3 Diploma in Care or equivalent experience (or are willing to work towards it)
- Experience assessing referrals and coordinating support
- The ability to work under your own initiative, remain calm under pressure and have a resilient approach
- Experience of working with customers with multiple, complex needs
Stronger together: We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!
The practical bits:
- Working a mixed rota pattern from Monday-Sunday, which does include some evenings, weekends and bank holiday working
- You’ll work core hours between 8am and 4pm with flexibility built in
- You will be based on our Scott Grange office in Hartlepool, however you will travel across Hartlepool to meet our customers who live in the community
- You need an Enhanced with barring list (we pay)
- A vehicle insured for business use (and a license!), we’ll pay for any business mileage
Find out more: Click APPLY NOW to see our Support Coordinator Job Description, find out about us, for help to apply and our benefits. Roles can close early, so don’t wait.
Lead Support Worker in Hartlepool employer: Home Group Limited
At Home Group, we pride ourselves on being more than just a workplace; we are a community that values each individual. With a strong focus on employee wellbeing, we offer generous benefits such as 34 days of leave, a health cash plan, and a clear career development path. Our supportive culture fosters personal growth and teamwork, making it an ideal environment for those passionate about making a difference in the lives of others.
StudySmarter Expert Advice🤫
We think this is how you could land Lead Support Worker in Hartlepool
✨Tip Number 1
Get to know the company culture! Before your interview, check out their website and social media. This will help you understand what they value and how you can fit in. Plus, it gives you some great talking points during your chat!
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of Lead Support Worker, especially your passion for helping others and managing complex needs.
✨Tip Number 3
Show your personality! Employers want to see the real you, so don’t be afraid to share your experiences and how they’ve shaped your approach to support work. Remember, they’re looking for someone who fits into their caring team!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. And hey, if you applied through our website, let them know you’re keen to join the StudySmarter family!
We think you need these skills to ace Lead Support Worker in Hartlepool
Some tips for your application 🫡
Show Your Passion:Let us see your passion for supporting others shine through in your application. Share specific experiences where you've made a difference in someone's life, especially in a supported housing setting.
Tailor Your CV:Make sure your CV is tailored to the Lead Support Worker role. Highlight relevant qualifications like your Level 3 Diploma in Care and any experience you have with complex needs. We want to see how you fit into our team!
Be Yourself:We value authenticity, so don’t be afraid to let your personality come through in your written application. Share what makes you unique and how you can contribute to our inclusive culture at Home Group.
Apply Through Our Website:For the best chance of success, apply directly through our website. It’s super easy, and you’ll find all the info you need about the role and our fantastic benefits. Don’t wait too long – roles can close early!
How to prepare for a job interview at Home Group Limited
✨Know Your Stuff
Make sure you understand the role of a Lead Support Worker inside out. Familiarise yourself with person-centred support, safeguarding practices, and how to empower customers with complex needs. This knowledge will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Your Passion
During the interview, let your passion for supporting others shine through. Share personal experiences or stories that highlight your commitment to helping people live independently. This will resonate with the interviewers and demonstrate that you’re not just looking for a job, but a meaningful career.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows that you’re engaged and thinking about how you can contribute to the team.
✨Be Yourself
Remember, they want to see the real you! Be authentic and let your personality come through. The company values inclusion and diversity, so don’t be afraid to share what makes you unique and how you can bring that to the team.
