Support Worker in Hartburn

Earn £13.45 per hour (£26,300 per annum) and great benefits including Health Cash Plan.

Permanent, full time (37.5hpw) in Middlesbrough.

Looking for a new challenge or a change in career? Join a team that genuinely cares and empowers you to make a real difference every day. In this role, you'll support customers to live independently, feel valued, and stay connected through practical, respectful care. As a Support Worker, you'll work with customers who have complex mental health needs and additional conditions such as learning disabilities, autism or neurological conditions. This is a varied and rewarding role where no two days are the same, offering real opportunities to help people achieve their goals, grow in independence, and progress on their recovery journey.

What's in it for you?

• 34 days leave increasing to 39 (including bank holidays and a 'me day')
• Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more
• Matching pension contribution (up to 7% and life insurance of 3x basic salary)
• Instant pay access with Stream
• 800+ discounts on shops, holidays, days out, tech and more

What you'll do:

• Creating person-centred action plans to help build structure and purpose.
• Support might include completing a budget plan or working through coping strategies with customers.
• Support a customer to access the community for activities such as a trip to the beach, cinema, or a picnic in the park.
• Help customers take their first steps towards independent living, including developing skills to maintain their tenancy, complete in-house learning, or explore volunteering and career opportunities.
• Receive full training and ongoing support to develop in your role.
• Recognise every customer is different and adopt a flexible, personal approach, listening to customers to understand their needs.

Why join us?

This role gives you the chance to grow your career while making a difference where it matters most. You'll take on new challenges, build your expertise and help create positive change. Be part of one of the UK's top Great Places to Work!

You have:

• Passion to support our customers to live their best life, working together with an eye for detail.
• Experience of caring for others, you may have worked in care before or have experience of caring for others such as family members or children.
• The ability to work on your own initiative, remain calm under pressure and have a resilient approach.
• Work in a trauma informed way and ensure we listen and understand each customer's individual story and what's important to them.
• A Level 2 diploma in Care or equivalent experience (or willing to study towards it).

Stronger together:

We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!

The practical bits:

• Working on a rota across 7 days of the week, weekends will be shared equally across the team.
• Usual working hours are between 8am and 8pm for 7.5 hours a day.
• Although the service is community based, you will usually only support 2 - 3 customers per day.
• Travel and break time is planned into your shift time and you can claim expenses for your travel between customers.
• We have an office base in Middlesbrough as well as Stockton for colleagues to work from when not out on support.
• Although you'll often lone work to deliver the support, we do get together regularly for training and weekly team meetings.
• You need an Enhanced DBS with barring list (we pay).
• A vehicle insured for business use (and a license!), we’ll pay for any business mileage would be preferred for this role.

Click APPLY NOW to see our Support Worker Job Description, find out about us and for help to apply. Sometimes we close a job early, so don't delay or you might miss out. Finally, do let us know if there's anything we can do to help you shine in our process by making reasonable adjustments.