At a Glance
- Tasks: Engage with communities, manage neighbourhoods, and tackle issues with empathy.
- Company: Join Home Group, one of the UK's Great Places to Work!
- Benefits: Earn £17.78 per hour, enjoy flexible hours, and access great discounts.
- Other info: Opportunities for career growth and a supportive, inclusive environment.
- Why this job: Make a real impact in vibrant communities while enjoying flexible working.
- Qualifications: Experience in housing management and a passion for customer service.
The predicted salary is between 35000 - 40000 £ per year.
Earn £17.78 per hour (depending on skills and experience) plus holiday pay, weekly pay and access to our great benefits.
Flexible hours and shifts, hybrid working covering Colchester and Harlow areas.
Ready to make a real impact? Join us as a Housing Manager at Home Group on a flexible bank basis and become the friendly face our customers rely on. You’ll help shape safe, vibrant communities where people truly want to live. Every day, you’ll deliver our customer promise and make a genuine difference.
What You’ll Do
- Get to know our communities through visibility and engagement—your presence matters!
- Manage a portfolio of neighbourhoods, supported by our brilliant Community Housing Assistants.
- Tackle anti-social behaviour, respond to queries, collect rent and resolve complaints with empathy and efficiency.
- Oversee the voids process, working closely with local authorities.
- Carry out estate inspections, liaise with contractors, and ensure safety and compliance checks are up to scratch.
Why Join Us?
You’ll join our vibrant organization on a flexible basis, so you choose when you work. You’ll also open the door to other opportunities within the organization if you’re tempted! Be part of one of the UK’s Great Places to Work!
You have
- Experience in housing management, housing law, and ideally universal credit.
- (Or are working towards) Chartered Institute of Housing Level 3.
- You’re super organised, proactive, and resilient.
- You’re passionate about customer service and genuinely want to help.
- You’re confident working with external partners and stakeholders and working independently in the community, as well as being part of a team.
Stronger together
We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!
The Practical Bits
- You’ll spend time in our community patches, with regular office meetups and remote admin days.
- Flexible working hours—we mainly work Monday to Friday, with occasional evenings and you’ll get to choose when you work.
- You’ll need a vehicle insured for business use (we pay your mileage).
- Standard DBS check required (we pay for that).
What’s in it for You?
After you have been paid for your first shift, you’ll even get a chance to stretch your money further when you get access to our brilliant shopping discount scheme. You’ll even get access to our excellent learning portal to develop your skills further. We’re sure you will find working for us brilliant, so if you want to stick around, you’ll be able to apply for all of our roles!
Click APPLY NOW to see our Housing Manager Job description, find out about us, for help to apply and for all our benefits. Roles can close early, so don’t wait.
Casual Housing Manager in Harlow employer: Home Group Limited
Home Group is an exceptional employer that prioritises flexibility and employee wellbeing, offering a vibrant work culture where you can truly make a difference in the communities of Colchester and Harlow. With competitive pay, access to a fantastic benefits package, and opportunities for personal and professional growth, you'll find a supportive environment that values your contributions and encourages you to thrive. Join us and be part of a team that celebrates diversity and inclusion, making every day rewarding and impactful.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Housing Manager in Harlow
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with them during the chat and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your responses to common interview questions, but keep it natural! Use the STAR method (Situation, Task, Action, Result) to structure your answers. This way, you can showcase your experience in housing management and customer service effectively.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer! This shows that you’re engaged and keen to learn more about the role and the company. Ask about their approach to community engagement or how they support their staff's development.
✨Tip Number 4
After the interview, send a quick thank-you email. It’s a nice touch and keeps you fresh in their minds. Plus, it shows your enthusiasm for the position. And remember, apply through our website for the best chance at landing that job!
We think you need these skills to ace Casual Housing Manager in Harlow
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for housing management and community engagement. Share specific examples of how you've made a difference in previous roles, as we love to see candidates who genuinely care about customer service.
Tailor Your CV:Make sure your CV highlights relevant experience and skills that match the job description. We want to see how your background aligns with our needs, so don’t be shy about showcasing your achievements in housing management.
Craft a Personal Cover Letter:Use your cover letter to tell us why you’re the perfect fit for the Casual Housing Manager role. Be personal, be engaging, and let your personality shine through – we appreciate authenticity!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this fantastic opportunity!
How to prepare for a job interview at Home Group Limited
✨Know Your Community
Before the interview, take some time to research the Colchester and Harlow areas. Familiarise yourself with the local communities, their needs, and any recent developments. This will show your potential employer that you’re genuinely interested in making a positive impact.
✨Showcase Your Experience
Be ready to discuss your previous experience in housing management and how it relates to the role. Prepare specific examples of how you've tackled anti-social behaviour or resolved complaints. This will demonstrate your capability and confidence in handling the responsibilities of the position.
✨Emphasise Customer Service Skills
Since this role is all about helping people, highlight your passion for customer service. Share stories that illustrate your empathy and efficiency when dealing with customers. This will help convey that you’re not just looking for a job, but that you truly care about making a difference.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about the team dynamics, community engagement strategies, or opportunities for professional development. It shows that you’re proactive and genuinely interested in the role and the organisation.
