Salary £27,500 per annum [pro rata], £14.06 per hour plus 34 days leave (rising to 39) and health cash plan worth over £1140
Home, a place where you belong
Want to be part of a team that truly cares, not only about our customers, but about you too? Our colleagues tell us that working here feels different. We’re brilliant at what we do, and we look after each other just as much as we support our customers. If you’ve ever felt like just a number in your current job, this could be the change you’ve been waiting for.
You’ll help people with complex needs live more independently, where no two days are the same. One moment you’re helping someone take a big step towards their goals, the next you’re supporting them through life’s everyday ups and downs.
What you’ll do
- Lead support planning and coordinate our Support Workers to deliver person-centred support
- Balance support, safeguarding, admin and meetings while guiding colleagues and managing caseloads
- Support Customers with daily tasks like budgeting, cooking and attending appointments
- Work with multi-agency teams to safeguard and empower our customers
- Help customers build independence and prepare for their move-on into the community
You have
- Passion and experience in supporting others ideally in a supported housing setting
- Level 3 Diploma in Care or equivalent experience (or are willing to work towards it)
- Experience assessing referrals and coordinating support
- The ability to work under your own initiative, remain calm under pressure and have a resilient approach
- Experience supporting customers with complex needs, including substance misuse and alcohol dependency, as well as experience within the homelessness sector.
Stronger together
We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!
The practical bits
- Permanent, part time (20 hpw).
- You’ll work two days per week.
- You need an Enhanced with barring list (we pay)
What’s in it for you
- 34 days leave, rising to 39 (this includes bank holidays and a “me day”)
- Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more
- Matching pension contribution (up to 7% and life insurance of 3x basic salary)
- Instant pay access with Stream
- 800+ discounts on shops, holidays, days out, tech and more
Finally
For reasonable adjustments email recruitment@homegroup.org.uk.
Proud member of the Disability Confident employer scheme
Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.
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Company: Home Group Limited Salary: £27,500 to £28,300 a year Hours: Part-time Location: Exeter, EX4 4EY Job type: Permanent Posting date: 15 Oct 2026 Closing date: 4 Nov 2026
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Read more in Hampstead employer: Home Group Limited
At Home Group, we pride ourselves on being an award-winning Customer Service Centre that values both our customers and our employees. As a Performance Leader in Newcastle upon Tyne, you'll enjoy a supportive work culture that fosters personal growth through mentoring and coaching, alongside generous benefits like 34 days of leave and a matching pension scheme. Join us to lead a high-performing team and make a meaningful impact in a workplace recognised as one of the UK's Great Places to Work!
