About the role Salary up to £33,795 per year, dependent on skills and experience plus 34 days leave, rising to 39, and a health cash plan. Home, a place where you belong Youll lead and coach a dedicated team delivering supported housing services that truly change lives. This is a hands-on leadership role where no two days are the same. If you enjoy balancing people leadership, service quality, and real customer impact, this is a role where you can make your mark and grow your career while supporting others to thrive. What youll do Lead and coach a team to deliver safe, person-centred supported housing services. Champion safeguarding and health and safety across the service. Manage performance, supporting colleagues to grow and deliver great outcomes. Oversee service quality, contracts, KPIs, and customer satisfaction. Work closely with customers and partners to improve services and outcomes. Why join us Youll work with a wide range of customers, colleagues and stakeholders, gaining experience across leadership, operations, and service improvement. Youll have access to leadership training and development, support from experienced colleagues, and the chance to shape how services are delivered. This is a role where you can stretch yourself, learn every day, and see the impact of your work. Be part of one of the UKs Great Places to Work! Unfortunately, we cant offer a CoS for this role. You have You have experience leading and supporting teams in housing or care settings. You have confidence managing performance and coaching others to succeed. You have a strong understanding of safeguarding and customer-focused practice. You have experience working with people with diverse and complex needs. You have the ability to manage priorities across varied responsibilities. Stronger together We do our best work when were ourselves. Thats why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work! The practical bits Working hours are usually 08:00-16:00 or 09:00-17:00, although some flexibility will be required to accommodate line management responsibilities for overnight staff. There is an expectation to participate in the On-Call rota once probation has been successfully completed. The successful candidate will have the flexibility to manage their own diary. You need an Enhanced with barring list DBS check (we pay) The role will be predominantly service-based, with the potential for a hybrid working arrangement once the service is fully established. There is parking on site and good local bus links. Whats in it for you? 34 days leave, rising to 39 (this includes bank holidays and a me day) and the option to buy 5 more each year Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more Matching pension contribution (up to 7% and life insurance of 3x basic salary) Instant pay access with Stream 800+ discounts on shops, holidays, days out, tech and more Finally For reasonable adjustments email . Roles can close early, so dont delay applying. If you cant see the Job Description at the top of this page, click APPLY to view it on our pages and find out more about us. TPBN1_UKTJ
Senior Services Manager in Hampshire employer: Home Group Limited
At Home Group, we pride ourselves on being an award-winning Customer Service Centre that values both our customers and our employees. As a Performance Leader in Newcastle upon Tyne, you'll enjoy a supportive work culture that fosters personal growth through mentoring and coaching, alongside generous benefits like 34 days of leave and a matching pension scheme. Join us to lead a high-performing team and make a meaningful impact in a workplace recognised as one of the UK's Great Places to Work!
