At a Glance
- Tasks: Lead and coach teams to deliver impactful, person-centred services.
- Company: Join a top-rated UK employer dedicated to making a difference.
- Benefits: Enjoy 34 days leave, competitive salary, and instant pay access.
- Other info: Flexible working hours with excellent career development opportunities.
- Why this job: Make a real impact while growing as a leader in a supportive environment.
- Qualifications: Experience in housing or care, strong coaching skills, and a customer-focused approach.
The predicted salary is between 29000 - 29000 £ per year.
About the role
Salary £29,000 per annum plus 34 days leave, rising to 39.
Home, a place where you belong. Leading services that make a real difference, this is a hands-on leadership role coaching and supporting frontline teams. You make smart decisions, and stay close to customers and what matters to them, balancing performance with compassion. If you're ready to grow as a leader without stepping away from the frontline, this role is for you!
What you'll do:
- Lead and coach teams to deliver safe, high quality, person-centred services.
- Stay close to customers to make sure support reflects their needs and goals.
- Manage performance, quality, safeguarding, and compliance across services.
- Use data and insight to spot risks early and improve outcomes.
- Oversee budgets, staffing, and resources to keep services sustainable.
Why join us:
You’ll have space to lead in your own way, with trust and support behind you. We invest in our people and offer clear routes into senior management roles when you’re ready. You’ll work with colleagues who care about doing the right thing, for customers and for each other. Your work will have real impact, every day. Be part of one of the UK’s Great Places to Work!
You have:
- Experience working in housing, care, or support services.
- Strong coaching skills and enjoy developing others.
- Experience managing quality, performance, and compliance.
- Confidence handling safeguarding and risk in complex services.
- A customer focused approach and lead with empathy and fairness.
Stronger together:
We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!
The practical bits:
- Working Monday to Friday between 9am and 5pm.
- You need an Enhanced with barring list.
- You need to be able to drive and have access to your own vehicle insured for business purposes.
What’s in it for you?
- 2 paid volunteering days each year.
- Matching pension contribution (up to 7% and life insurance of 3x basic salary).
- Instant pay access with Stream.
- 800+ discounts on shops, holidays, days out, tech and more.
- Career path with development and excellent training package.
Finally:
For reasonable adjustments email. Roles can close early, so don’t delay applying.
Client Services Manager in Gateshead employer: Home Group Limited
Home Group is an exceptional employer that prioritises employee wellbeing and professional growth, offering a supportive legal team environment in the vibrant Newcastle city centre. With a commitment to inclusion and flexibility, employees enjoy generous benefits such as 34 days of leave, a matching pension contribution, and family-friendly policies, making it a truly rewarding place to build a meaningful career in housing management law.
