At a Glance
- Tasks: Support vulnerable customers facing homelessness while choosing your own flexible shifts.
- Company: Join Home Group, one of the UK’s largest housing providers.
- Benefits: Earn £13.21 per hour, enjoy holiday pay, and access over 800 discounts.
- Other info: Weekly pay, excellent career development opportunities, and a supportive work environment.
- Why this job: Make a real difference in people's lives while working flexibly around your schedule.
- Qualifications: Experience supporting vulnerable people and a positive, can-do attitude.
Flexible Bank Support Coordinator
Pay £13.21 per hour
Casual / Flexible Work, hours to suit you
Guildford
We can’t offer a CoS for this role
Home, a place where you belong
Have you been looking to earn some extra cash, while keeping to your current commitments? Now you can! What’s more, you’ll be making a difference! This is an exciting time to join Home Group – one of the UK’s largest housing providers and be part of our brilliant flexible bank. You’ll be supporting our amazing customers, while picking and choosing the shifts you want to work.
What you’ll do
- Offer support and guidance to our customers, men with complex needs facing homelessness.
- There is lots for you to do and get involved in, from conducting support sessions to property management.
- One shift you might be staffing our front desk, the next you might be supporting a customer to an appointment!
- You’ll be helping our vulnerable customers in a variety of accommodation‑based service.
- Other tasks may include cleaning, preparing rooms to be let, admin, processing referrals, conducting accommodation assessments, and supporting customers with housing related issues and managing their accommodation.
Why join us
This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s top 10 Great Places to Work!
You have
- Flexibility to work at short notice, as you’ll be the one picking your next shift.
- You’re a real people person, confident to work in different services, locations or teams and get on with colleagues.
- You’ll have experience of supporting vulnerable people, and to be brilliant, you have a positive can‑do attitude and the desire to learn and make a difference to our customers lives!
- You’ll have previous experience of working with support plans, recording and using information concisely and effectively.
- You’ll have experience working in high pressure situations and dealing with anti‑social behaviours.
- You’ll have previous experience with property management.
Stronger together
We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!
The practical bits
- Flexible working hours (Our typical shifts are 7am‑3pm, 9am‑5pm, 11am‑7pm and 7pm‑7am)
- We’re looking for you to work at our service in Guildford, however we have other services in Surrey that you could also cover shifts at if it suits you.
- You must be able to use technology for creating and updating support plans / doing mandatory learning / keeping in touch with colleagues.
- You’ll need an Enhanced DBS check done and we pay for that.
What’s in it for you?
- We’re a living wage employer. That means you’re paid a fair hourly rate for every hour that you work. On top of this, you’ll also receive holiday pay.
- This is a job with weekly pay and you’ll be paid 1 week in arrears from when you worked.
- After you have been paid for your first shift, you’ll get access to our brilliant shopping discount scheme! Over 800 high street discounts on groceries, holidays, and days out. Save money with us.
- You’ll get access to our excellent learning portal to develop your skills further!
- We’re sure you’ll enjoy working for us, so if you want to stick around, you’re able to apply for all Home Group Job Opportunities (even the internal only ones!)
- Colleagues really matter to us, that’s why we’re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
Find out more
Click APPLY NOW to see our Support Coordinator Job Description, find out about us and for help to apply. Roles can close early, so don’t wait.
For reasonable adjustments email recruitment@homegroup.org.uk
Flexible Bank Support Coordinator - Social Care in Guildford employer: Home Group Limited
Home Group is an exceptional employer, offering flexible working hours that allow you to balance your commitments while making a meaningful impact in the lives of vulnerable individuals facing homelessness. With competitive pay, access to a wide range of employee benefits including a shopping discount scheme and a commitment to staff wellbeing, you'll find a supportive work culture that prioritises your growth and development. Join us in Guildford and be part of a team that truly values its colleagues and the difference they make.
StudySmarter Expert Advice🤫
We think this is how you could land Flexible Bank Support Coordinator - Social Care in Guildford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Home Group. Understand their values and mission, especially how they support vulnerable people. This will help you connect your experience to what they’re all about.
✨Tip Number 2
Practice makes perfect! Think about the types of scenarios you might face as a Bank Support Coordinator. Prepare some examples from your past experiences that showcase your skills in supporting vulnerable individuals and handling high-pressure situations.
✨Tip Number 3
Be flexible and open-minded! Since this role involves picking shifts, show your willingness to adapt. Highlight your flexibility during the interview, and mention how you thrive in dynamic environments where no two days are the same.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Home Group. So, hit that 'Apply Now' button and let’s get you started!
We think you need these skills to ace Flexible Bank Support Coordinator - Social Care in Guildford
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your experience with vulnerable people and your flexibility. We want to see how you can make a difference in our customers' lives!
Show Off Your People Skills:Since this role is all about supporting our amazing customers, let us know about your people skills! Share examples of how you've worked well in teams or helped others in high-pressure situations.
Be Clear and Concise:When filling out your application, keep it clear and to the point. We appreciate straightforwardness, so make sure your experience and skills shine through without any fluff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you don’t miss out on this fantastic opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Home Group Limited
✨Know Your Stuff
Before the interview, make sure you understand the role of a Flexible Bank Support Coordinator. Familiarise yourself with the tasks mentioned in the job description, like supporting vulnerable customers and managing accommodation. This will help you answer questions confidently and show that you're genuinely interested.
✨Show Your Flexibility
Since this role requires flexibility in working hours and locations, be prepared to discuss your availability and how you can adapt to different situations. Share examples from your past experiences where you've successfully managed changing circumstances or worked under pressure.
✨Highlight Your People Skills
As a people person, it's crucial to demonstrate your ability to connect with others. Think of specific instances where you've supported vulnerable individuals or worked effectively in a team. This will showcase your empathy and communication skills, which are vital for this role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you determine if the company culture aligns with your values.
