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- Tasks: Support customers in a housing service, ensuring safety and cleanliness while managing situations.
- Company: Join Home Group, one of the UK's largest housing providers with a supportive culture.
- Benefits: Earn £12.60 per hour, enjoy flexible hours, holiday pay, and access to discounts.
- Why this job: Make a real difference in people's lives while working in a dynamic environment.
- Qualifications: Great communication skills, calm under pressure, and a passion for helping others.
- Other info: Flexible shifts, weekly pay, and opportunities for personal development.
Flexible Bank Housing Concierge
Peterborough
Flexible Work, hours to suit you
Earn £12.60 per hour,we offer other great benefits
Home, a place where you belong
Have you been looking to earn some extra cash, while keeping to your current commitments? Now you can, and whats more, youll be making a difference. This is an exciting time to join Home Group, one of the UKs Largest Housing providers, and be part of our brilliant flexible bank. Youll support our amazing customers achieve their hopes and aspirations, while picking and choosing the shifts you want to work. If you want a quiet and calm (night) security job, then this is not the job for you!
Due to limits on our current certificates of sponsorship, we cannot offer sponsorship to?external?candidates for this role. This remains under regular review.
Typical shift as a bank Housing Concierge in a Mental Health supported Housing service
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There is so much more involved than just (night working), stuck in an office monitoring CCTV or patrolling the premises.
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The first line of support for our customers when our wider team or their own support network arent around to help!
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Youll manage the health and safety of the building, patrolling to check fire doors, making sure everything is locked and secure.
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Thinking on your feet and manage a situation on the spot, such as investigating suspicious activity or raising the alarm when we need to engage the emergency services.
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Finally, if there is time, youll also help us make sure that everything is clean and tidy, so you need to be ok with wielding the mop or broom as well!
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Rest assured that wherever you will be working, we will support you all the way!
Fancy going home each day, knowing that you have helped change our customers lives for the better? Youll do that here, working for one of the top 10 Great Places to Work in the UK.
You bring
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Calm under pressure with great communication skills
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You get a kick out of supporting the most vulnerable in society (maybe youve worked in public service, or the military). You know whats required to look after the public and our customers too.
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Youre sociable and interested in people and their stories and like getting to know people. You use your people insights and keen eye for detail to spot changes in behaviour.
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You recognise when things are about to go wrong and are confident intervening in a sensitive way.
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A team player with the confidence to work alone. Dont worry youll have the full back up of our wider team including our out of hours emergency support team.
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If you are a real people person and are confident working in different services, locations, and teams, then this is the job for you.
Our team:
Our primary aim is to provide housing with support, and you will be joining a very friendly and helpful existing staff team who between them have many years experience providing customer support.
Job details
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Flexible working hours
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Able to use technology for completingmandatory learning / keeping in touch with colleagues.
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Youll need an Enhanced DBS check done and we pay for that.
A place where you belong
Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers, and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!
Whats in it for you?
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Were a living wage employer. That means youre paid a fair hourly rate for every hour that you work. On top of this, youll also receive holiday pay.
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This is a job with weekly pay, and youll be paid one week in arrears from when you worked.
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After you have been paid for your first shift, youll get access to our brilliant shopping discount scheme! Over 800 high street discounts on groceries, holidays, and days out. Save money with us.
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Youll get access to our excellent learning portal to develop your skills further!
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Were sure youll enjoy working for us, so if you want to stick around, youre able to apply for all Home Group Job Opportunities (even the internal only ones!)
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Colleagues really matter to us, thats why we are in the top 10^th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
Find out more
Click APPLY NOW to see ourHousing Concierge job description, find out aboutus and for help to apply. Sometimes we close a job early, so dont delay or you might miss out.
Finally, do let us know if theres anything we can do, to help you shine in our process by making reasonable adjustments at
Flexible Bank Housing Concierge in Peterborough employer: Home Group Limited
Contact Detail:
Home Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Flexible Bank Housing Concierge in Peterborough
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Home Group. Understand their values and mission, especially how they support vulnerable people. This will help you connect with the interviewers and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your communication skills! As a Housing Concierge, you'll need to be calm under pressure and communicate effectively. Try role-playing common scenarios with a friend or family member to build your confidence in handling tricky situations.
✨Tip Number 3
Show off your people skills! During the interview, share examples of how you've supported others in the past. Whether it's from previous jobs or personal experiences, highlight your ability to connect with people and understand their needs.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions ready about the role or the team. This shows you're engaged and eager to learn more about how you can contribute to Home Group's mission.
We think you need these skills to ace Flexible Bank Housing Concierge in Peterborough
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Housing Concierge. Use keywords from the job description to show that you understand what we're looking for!
Show Your People Skills: Since this role is all about supporting our customers, don’t forget to showcase your communication and interpersonal skills. Share examples of how you've helped others or managed tricky situations in the past.
Be Yourself: We want to see the real you! Don’t be afraid to let your personality shine through in your application. We value authenticity and want to know what makes you tick and how you can contribute to our team.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s super easy, and you'll find all the info you need about the role and our amazing team!
How to prepare for a job interview at Home Group Limited
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Housing Concierge involves. Familiarise yourself with the responsibilities like managing health and safety, supporting customers, and keeping the environment tidy. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your People Skills
Since this job is all about supporting vulnerable individuals, be ready to share examples of how you've successfully communicated and connected with people in the past. Think of situations where you’ve had to intervene sensitively or manage a challenging scenario—these stories will highlight your suitability for the role.
✨Demonstrate Calmness Under Pressure
The interviewers will want to know how you handle stressful situations. Prepare to discuss times when you’ve had to think on your feet or manage unexpected challenges. Emphasising your ability to stay calm and collected will reassure them that you can handle the demands of the job.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
