Flexible Bank Housing Concierge
Flexible Bank Housing Concierge

Flexible Bank Housing Concierge

Gloucester Full-Time No home office possible
Home Group Limited

At a Glance

  • Tasks: Assist with housing needs while enjoying flexible hours that fit your schedule.
  • Company: Join a supportive team in beautiful Penzance, Cornwall, dedicated to making a difference.
  • Benefits: Earn £12.60 per hour with great perks and the flexibility to work when you want.
  • Why this job: Perfect for students seeking extra cash while balancing studies and commitments.
  • Qualifications: No specific qualifications required; just a positive attitude and willingness to help.
  • Other info: Casual work environment that values your time and contributions.

Job Description

Flexible Bank Housing Concierge (Nights)

Pay £12.60 per hour, plus great benefits

Casual / Flexible Work, hours to suit you

Cheltenham, Gloucester and Stroud

We cant offer a CoS for this role

Home, a place where you belong

Have you been looking to earn some extra cash while keeping to your current commitments? Now you can! Whats more, youll be making a difference! This is an exciting time to join Home Group one of the UKs largest housing providers and be part of our brilliant flexible bank. Youll be supporting our amazing customers while picking and choosing the shifts you want to work.

What youll

  • There is so much more involved than just (night working), stuck in an office monitoring CCTV or patrolling the premises.

  • The first line of support for our customers when our wider team or their own support network isnt around to help!

  • Youll manage the health and safety of the building, patrolling to check fire doors, making sure everything is locked and secure.

  • Thinking on your feet and managing a situation on the spot, such as investigating suspicious activity or raising the alarm when we need to engage the emergency services.

  • Finally, if there is time, youll also help us make sure that everything is clean and tidy, so you need to be ok with wielding the mop or broom as well!

Why join us

This role gives you the chance to grow your career while making a difference where it matters most. Youll take on new challenges, build your expertise and help create positive change. Be part of one of the UKs top 10 Great Places to Work!

You have

  • Flexibility to work at short notice, as youll be the one picking your next shift

  • Confidence to work in differentservices, locations or teams and get on with colleagues

  • Passion and experience in supporting others, ideally in a supported housing setting

  • Experience of caring for others professionally or personally

  • Calm, confident decision-making even under pressure

Stronger together

We do our best work when were ourselves. Thats why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!

The practical bits

  • Youll work in the service between 8 pm 8am

  • Our services are based in Cheltenham, Gloucester and Stroud

  • Although youll work nights / lone work, we do get together regularly in the daytime for training and team meetings.

  • You need an Enhanced with barring list (we pay)

  • A vehicle insured for business use (and a license!), well pay for any business mileage

Whats in it for you?

  • Were a living wage employer. That means youre paid a fair hourly rate for every hour that you work. On top of this, youll also receive holiday pay

  • This is a job with weekly pay and youll be paid 1 week in arrears from when you worked

  • After you have been paid for your first shift, youll get access to our brilliant shopping discount scheme! Over 800 high street discounts on groceries, holidays, and days out. Save money with us

  • Youll get access to our excellent learning portal to develop your skills further

  • Were sure youll enjoy working for us, so if you want to stick around, youre able to apply for all Home Group Job Opportunities (even the internal only ones!)

Find out more

Click APPLY NOW to see our Housing Concierge job description, find out about us, for help to apply and our benefits.

Roles can close early, so dont wait. For reasonable adjustments email .

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Flexible Bank Housing Concierge employer: Home Group Limited

As a Flexible Bank Housing Concierge in Penzance, you will enjoy a supportive work culture that values your time and commitments, allowing you to earn while making a meaningful impact in the community. With competitive pay of £12.60 per hour and flexible hours tailored to your lifestyle, this role offers excellent benefits and opportunities for personal growth within a dynamic team dedicated to enhancing the living experience for residents.
Home Group Limited

Contact Detail:

Home Group Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Flexible Bank Housing Concierge

✨Tip Number 1

Make sure to highlight your flexibility in your conversations. Since this role is casual and flexible, emphasising your ability to adapt to different schedules can set you apart from other candidates.

✨Tip Number 2

Showcase any previous experience in customer service or hospitality. As a Housing Concierge, you'll be interacting with residents, so demonstrating your people skills will be crucial.

✨Tip Number 3

Research the local area of Penzance. Being knowledgeable about the community can help you connect better with residents and show your commitment to the role.

✨Tip Number 4

Prepare some thoughtful questions to ask during your interview. This shows your genuine interest in the position and helps you understand how you can contribute effectively.

We think you need these skills to ace Flexible Bank Housing Concierge

Customer Service Skills
Communication Skills
Time Management
Problem-Solving Skills
Flexibility
Attention to Detail
Interpersonal Skills
Organisational Skills
Empathy
Conflict Resolution
Adaptability
Teamwork
Basic IT Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Flexible Bank Housing Concierge position. Tailor your application to highlight how your skills and experiences align with what they are looking for.

Craft a Compelling CV: Make sure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service or hospitality roles. Use bullet points for clarity and focus on achievements that demonstrate your ability to make a difference.

Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you want to work as a Housing Concierge and how your flexible availability can benefit them. Be sure to convey your passion for making a positive impact.

Proofread Your Application: Before submitting, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that your documents are formatted neatly. A polished application reflects your attention to detail.

How to prepare for a job interview at Home Group Limited

✨Show Your Flexibility

Since the role is casual and flexible, highlight your ability to adapt to different schedules. Be prepared to discuss how you can manage your time effectively to meet the needs of the job.

✨Emphasise Customer Service Skills

As a Housing Concierge, you'll be interacting with residents and guests. Share specific examples from your past experiences where you've provided excellent customer service or resolved issues effectively.

✨Demonstrate Your Local Knowledge

Being familiar with Penzance and its community can set you apart. Mention any local insights or connections that could help you in the role, showing that you understand the area and its residents.

✨Express Your Commitment to Making a Difference

The job description mentions making a difference. Be ready to articulate why this aspect is important to you and how you plan to contribute positively to the community through your work.

Flexible Bank Housing Concierge
Home Group Limited
Location: Gloucester

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