Flexible Bank Housing Concierge
Flexible Bank Housing Concierge

Flexible Bank Housing Concierge

Peterborough Full-Time No home office possible
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At a Glance

  • Tasks: Assist with housing needs while enjoying flexible hours that fit your schedule.
  • Company: Join a supportive team dedicated to creating a welcoming home environment.
  • Benefits: Earn £12.60 per hour plus fantastic perks and flexibility.
  • Why this job: Make a positive impact in people's lives while balancing your commitments.
  • Qualifications: No specific qualifications required; just a passion for helping others.
  • Other info: Perfect for students or anyone seeking casual work in Penzance.

Overview

Flexible Bank Housing Concierge – Peterborough

Flexible Work, hours to suit you

Earn £12.60 per hour, we offer other great benefits

Home, a place where you belong

Have you been looking to earn some extra cash, while keeping to your current commitments? Now you can, and what’s more, you’ll be making a difference. This is an exciting time to join Home Group, one of the UK’s Largest Housing providers, and be part of our brilliant flexible bank. You’ll support our amazing customers achieve their hopes and aspirations, while picking and choosing the shifts you want to work. If you want a quiet and calm (night) security job, then this is not the job for you!

Due to limits on our current certificates of sponsorship, we cannot offer sponsorship toexternalcandidates for this role. This remains under regular review.

Typical shift

Typical shift as a bank Housing Concierge in a Mental Health supported Housing service

  • There is so much more involved than just (night working), stuck in an office monitoring CCTV or patrolling the premises.
  • The first line of support for our customers when our wider team or their own support network aren’t around to help!
  • You’ll manage the health and safety of the building, patrolling to check fire doors, making sure everything is locked and secure.
  • Thinking on your feet and manage a situation on the spot, such as investigating suspicious activity or raising the alarm when we need to engage the emergency services.
  • Finally, if there is time, you’ll also help us make sure that everything is clean and tidy, so you need to be ok with wielding the mop or broom as well!
  • Rest assured that wherever you will be working, we will support you all the way!

Fancy going home each day, knowing that you have helped change our customers lives for the better? You’ll do that here, working for one of the top 10 Great Places to Work in the UK.

You bring

  • Calm under pressure with great communication skills
  • You get a kick out of supporting the most vulnerable in society (maybe you‘ve worked in public service, or the military). You know what’s required to look after the public and our customers too.
  • You’re sociable and interested in people and their stories and like getting to know people. You use your people insights and keen eye for detail to spot changes in behaviour.
  • You recognise when things are about to go wrong and are confident intervening in a sensitive way.
  • A team player with the confidence to work alone. Don’t worry you’ll have the full back up of our wider team including our out of hours emergency support team.
  • If you are a real people person and are confident working in different services, locations, and teams, then this is the job for you.

Our team

Our primary aim is to provide housing with support, and you will be joining a very friendly and helpful existing staff team who between them have many years’ experience providing customer support.

Job details

  • Flexible working hours
  • Able to use technology for completing mandatory learning / keeping in touch with colleagues.
  • You’ll need an Enhanced DBS check done and we pay for that.

A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers, and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!

What’s in it for you?

  • We’re a living wage employer. That means you’re paid a fair hourly rate for every hour that you work. On top of this, you’ll also receive holiday pay.
  • This is a job with weekly pay, and you’ll be paid one week in arrears from when you worked.
  • After you have been paid for your first shift, you’ll get access to our brilliant shopping discount scheme! Over 800 high street discounts on groceries, holidays, and days out. Save money with us.
  • You’ll get access to our excellent learning portal to develop your skills further!
  • We’re sure you’ll enjoy working for us, so if you want to stick around, you’re able to apply for all Home Group Job Opportunities (even the internal only ones!)
  • Colleagues really matter to us, that’s why we are in the top 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.

Find out more

Click APPLY NOW to see our Housing Concierge job description, find out about us and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out.

Finally, do let us know if there’s anything we can do, to help you shine in our process by making reasonable adjustments at recruitment@homegroup.org.uk

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Flexible Bank Housing Concierge employer: Home Group Limited

As a Flexible Bank Housing Concierge in Penzance, you will join a supportive and dynamic team dedicated to making a positive impact in the community. With flexible working hours that fit around your lifestyle, competitive pay, and a strong emphasis on employee well-being, this role offers a unique opportunity for personal growth and job satisfaction in a welcoming environment.
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Contact Detail:

Home Group Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Flexible Bank Housing Concierge

✨Tip Number 1

Make sure to highlight your flexibility in your conversations. Since this role is casual and flexible, emphasising your ability to adapt to different schedules will make you a standout candidate.

✨Tip Number 2

Showcase any previous experience in customer service or hospitality. As a Housing Concierge, your ability to interact positively with residents and guests is crucial, so be ready to discuss relevant experiences.

✨Tip Number 3

Familiarise yourself with the local area of Penzance. Being knowledgeable about the community can help you provide better service and demonstrate your commitment to the role during interviews.

✨Tip Number 4

Prepare questions to ask during your interview. This shows your genuine interest in the position and helps you understand how you can contribute to the team effectively.

We think you need these skills to ace Flexible Bank Housing Concierge

Customer Service Skills
Communication Skills
Flexibility
Time Management
Problem-Solving Skills
Attention to Detail
Interpersonal Skills
Empathy
Organisational Skills
Adaptability
Conflict Resolution
Teamwork
Reliability
Basic IT Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Bank Housing Concierge. Tailor your application to highlight relevant experience and skills that align with the role.

Craft a Compelling CV: Create a CV that showcases your customer service skills, flexibility, and any previous experience in housing or concierge roles. Use clear headings and bullet points for easy readability.

Write a Personalised Cover Letter: Draft a cover letter that expresses your enthusiasm for the position. Mention why you want to work as a Bank Housing Concierge and how your background makes you a suitable candidate.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Home Group Limited

✨Show Your Flexibility

Since the role is casual and flexible, highlight your ability to adapt to different schedules and situations. Share examples of how you've successfully managed varying commitments in the past.

✨Emphasise Your People Skills

As a Housing Concierge, you'll be interacting with various individuals. Be prepared to discuss your experience in customer service or any roles where you've had to communicate effectively with others.

✨Demonstrate Your Commitment to Community

This position involves making a difference in people's lives. Share your passion for community service or any relevant volunteer work that showcases your dedication to helping others.

✨Prepare Questions About the Role

Show your interest by preparing thoughtful questions about the job and the company. This not only demonstrates your enthusiasm but also helps you understand if the role aligns with your goals.

Flexible Bank Housing Concierge
Home Group Limited

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