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- Tasks: Empower customers towards financial independence and provide brilliant financial inclusion services.
- Company: Join a top-rated workplace dedicated to community well-being.
- Benefits: Enjoy 34 days leave, health cash plan, and competitive pension contributions.
- Why this job: Make a real difference in your community while developing your skills.
- Qualifications: Experience in welfare benefits and excellent communication skills required.
- Other info: Flexible hybrid working with great training and support from friendly colleagues.
The predicted salary is between 23500 - 30000 £ per year.
Salary £27,574 pa and great benefits including Health Cash Plan. Permanent, full or part time (37.5 hpw), Hybrid working in the North East (Newcastle, South Tyneside, Gateshead, Northumberland and North Tyneside).
Are you ready to make a real impact in your community and be the guiding light for people's financial well-being? If you're passionate about brilliant customer service delivering advice and support to customers around their finances, this is the job for you! As our Financial Inclusion Partner, you'll empower customers towards financial independence and confidence. You'll work within our housing management team on tenancy sustainment right in the heart of Newcastle, South Tyneside, Gateshead, Northumberland and North Tyneside.
What's in it for you?
- 34 days leave, pro-rated (including bank holidays and a me day)
- Paid time off for volunteering
- Pension contributions (up to 7%, with life assurance of 3x Basic Salary)
- Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies
- Career path with development and an excellent training package
- Excellent benefits and rewards including supermarket discounts and travel expenses
What you'll do
- Work with colleagues and customers to deliver a brilliant financial inclusion service, enabling the financial well-being of our customers in the community.
- Ensure customers are claiming and receiving all welfare benefits they're entitled to, to ensure their income is maximised, resulting in sustained tenancies by ensuring rent is paid.
- Collaborate with Local authorities and key local community partnerships to ensure you can signpost customers to support and advice.
- Ensure appropriate grants and bursaries are accessed in collaboration with customers.
- Enable customers with their tech skills to access digital financial inclusion services and tools to increase their independence, capability and confidence.
Why join us
This is more than a job, it's a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK's top 10 Great Places to Work!
You have
- You're a people person and community builder, keen to empower others!
- Experience and knowledge of the welfare benefit system, DWP and Local Authority processes.
- Experience providing advice, support and advocating for people who need help with their finances.
- Fabulous communication skills with an ability to relate to people from all kinds of backgrounds, as well as building positive partnerships to deliver amazing outcomes for our customers.
- If you have experience in arrears management, legal proceedings and tenancy sustainment even better!
- To get from A to B, you'll need a vehicle insured for business purposes. The great news is that we'll pay your mileage!
Stronger together
We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!
The practical bits
- Flexible working hours (we're open to agreeing a work pattern with you).
- Although you'll lone work, we do get together regularly for training and team meetings.
- This is a hybrid role and 60% of your time will be out and about in our communities, you'll spend 2 days in the office, 3 days working at home and from our neighbourhoods.
- You'll need an Enhanced DBS check done and we pay for that.
- You'll manage your own diary.
Click APPLY NOW to see our Financial Inclusion Partner Job Description, find out about us and for help to apply. Roles can close early, so don't wait.
Financial Inclusion Partner employer: Home Group Limited
Contact Detail:
Home Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Financial Inclusion Partner
✨Tip Number 1
Network like a pro! Get out there and connect with people in your community, attend local events, and join relevant groups. The more you engage, the better your chances of hearing about job opportunities before they even hit the market.
✨Tip Number 2
Practice your pitch! You never know when you'll meet someone who could help you land that Financial Inclusion Partner role. Have a quick, engaging summary of your skills and experience ready to go, so you can impress them on the spot.
✨Tip Number 3
Leverage social media! Use platforms like LinkedIn to showcase your expertise in financial inclusion and connect with potential employers. Share relevant content and engage with others in the field to boost your visibility.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team and making a difference in the community.
We think you need these skills to ace Financial Inclusion Partner
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Financial Inclusion Partner. We want to see how you can make a real impact in our community!
Showcase Your People Skills: Since this role is all about empowering others, let us know about your fabulous communication skills! Share examples of how you've built positive relationships and supported people from diverse backgrounds.
Highlight Relevant Experience: If you've got experience with welfare benefits or advising on finances, shout about it! We’re keen to see how your background can help our customers achieve financial independence.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you get all the info you need about the role and our amazing team.
How to prepare for a job interview at Home Group Limited
✨Know Your Stuff
Make sure you brush up on the welfare benefit system and local authority processes. Familiarise yourself with common financial inclusion challenges and solutions, so you can demonstrate your knowledge during the interview.
✨Show Your People Skills
As a Financial Inclusion Partner, you'll be working closely with customers from diverse backgrounds. Prepare examples of how you've successfully communicated and built relationships in the past to showcase your fabulous communication skills.
✨Demonstrate Your Passion
This role is all about empowering others. Be ready to share why you're passionate about financial well-being and how you’ve made a difference in your community before. Authenticity goes a long way!
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the team. This shows your genuine interest in the position and helps you understand how you can contribute to the organisation's mission of financial inclusion.