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For Companies At a Glance
- Tasks: Engage with communities, manage neighbourhoods, and tackle issues with empathy.
- Company: Join Home Group, one of the UK's Great Places to Work!
- Benefits: Earn £17.78 per hour, enjoy flexible hours, and access great discounts.
- Other info: Opportunity for career growth and development within a supportive team.
- Why this job: Make a real impact in vibrant communities while enjoying flexible working.
- Qualifications: Experience in housing management and a passion for customer service.
The predicted salary is between 35000 - 40000 £ per year.
Earn £17.78 per hour (depending on skills and experience) plus holiday pay, weekly pay and access to our great benefits.
Flexible hours and shifts, hybrid working covering Colchester and Harlow areas.
Ready to make a real impact? Join us as a Housing Manager at Home Group on a flexible bank basis and become the friendly face our customers rely on. You’ll help shape safe, vibrant communities where people truly want to live. Every day, you’ll deliver our customer promise and make a genuine difference.
What You’ll Do
- Get to know our communities through visibility and engagement—your presence matters!
- Manage a portfolio of neighbourhoods, supported by our brilliant Community Housing Assistants.
- Tackle anti-social behaviour, respond to queries, collect rent and resolve complaints with empathy and efficiency.
- Oversee the voids process, working closely with local authorities.
- Carry out estate inspections, liaise with contractors, and ensure safety and compliance checks are up to scratch.
Why Join Us?
You’ll join our vibrant organization on a flexible basis, so you choose when you work. You’ll also open the door to other opportunities within the organization if you’re tempted! Be part of one of the UK’s Great Places to Work!
You have
- Experience in housing management, housing law, and ideally universal credit.
- (Or are working towards) Chartered Institute of Housing Level 3.
- You’re super organised, proactive, and resilient.
- You’re passionate about customer service and genuinely want to help.
- You’re confident working with external partners and stakeholders and working independently in the community, as well as being part of a team.
The Practical Bits
- You’ll spend time in our community patches, with regular office meetups and remote admin days.
- Flexible working hours—we mainly work Monday to Friday, with occasional evenings and you’ll get to choose when you work.
- You’ll need a vehicle insured for business use (we pay your mileage).
- Standard DBS check required (we pay for that).
What’s in it for You?
After you have been paid for your first shift, you’ll even get a chance to stretch your money further when you get access to our brilliant shopping discount scheme. You’ll even get access to our excellent learning portal to develop your skills further. We’re sure you will find working for us brilliant, so if you want to stick around, you’ll be able to apply for all of our roles!
Find Out More
Click APPLY NOW to see our Housing Manager Job description, find out about us, for help to apply and for all our benefits. Roles can close early, so don’t wait.
Casual Housing Manager in Essex employer: Home Group Limited
Contact Detail:
Home Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Housing Manager in Essex
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with them during the chat and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your responses to common interview questions, but keep it natural! We want you to sound like yourself, not a robot. Think about how your experience aligns with the role of a Housing Manager and be ready to share specific examples.
✨Tip Number 3
Don’t forget to prepare some questions for them too! This shows that you’re engaged and keen to learn more about the role and the company. Ask about their community initiatives or how they support their staff – it’ll make you stand out!
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the info you need about the role and our awesome benefits there!
We think you need these skills to ace Casual Housing Manager in Essex
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for housing management shine through! We want to see how much you care about creating safe and vibrant communities. Share specific examples of how you've made a difference in previous roles.
Tailor Your CV: Make sure your CV is tailored to the Housing Manager role. Highlight your experience with housing law, customer service, and any relevant qualifications. We love seeing how your skills match what we're looking for!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so don’t be afraid to show your personality while being professional!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position and our fantastic benefits there!
How to prepare for a job interview at Home Group Limited
✨Know Your Community
Before the interview, take some time to research the Colchester and Harlow areas. Familiarise yourself with the local communities, their needs, and any recent developments. This will show your potential employer that you’re genuinely interested in making a positive impact.
✨Showcase Your Customer Service Skills
Prepare examples of how you've successfully handled customer queries or complaints in the past. Highlight your empathy and efficiency in resolving issues, as these are key traits for a Housing Manager. Be ready to discuss specific situations where you made a difference.
✨Understand Housing Law Basics
Brush up on your knowledge of housing management and relevant laws, especially if you have experience with universal credit. Being able to discuss these topics confidently will demonstrate your expertise and readiness for the role.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask during the interview. This could be about the team dynamics, community engagement strategies, or how they measure success in the role. It shows that you’re proactive and genuinely interested in contributing to their mission.