Housing Manager in Essex, Takeley

This is a great job opportunity for a Housing Manager to join Home Group's awesome housing team in the Central Region covering North Hertfordshire, Northstowe & Fenland and surrounding areas.

What you’ll do:

• Represent Home Group within our communities and be present on our estates undertaking Housing Manager tasks such as patch inspections, anti-social behaviour management, statutory compliance visits, rent arrears visits and viewings/sign-ups for new customers.
• Progress legal paperwork such as Notices of Seeking Possession and prepare witness statements for anti-social behaviour cases at court.
• Represent Home Group at court on cases on your patch.

Why join us:

This is more than a job – it’s a place where you feel valued. With our learning and development offer, and support from friendly colleagues, you’ll make a real difference every day! Be part of one of the UK’s top 10 Great Places to Work!

You have:

• An understanding of housing management, housing law and customer service.
• Full competency in IT and the ability to learn new systems quickly.
• A super organised and methodical approach, being a proactive self-starter with a 'can do' positive attitude.
• A passion for delivering excellent customer service and a genuine desire to help your customers.
• Resilience to handle challenges, especially when dealing with complaints.
• Confidence in working with external partners and stakeholders such as local authorities.

The practical bits:

• Hybrid working which involves working from home, in the community or your nearest local office.
• You’ll manage your own diary and be accountable for achieving KPIs.
• You will need to be able to drive and have access to a vehicle insured for business purposes. We’ll pay your business mileage to cover this use!
• You’ll need an Enhanced DBS check done, and we pay for that.
• Although we work as a mobile team, we meet regularly on-site and also monthly for team meetings at our Bishop’s Stortford office.

What’s in it for you?

• 34 days leave, pro-rated (including bank holidays and a 'me day').
• Paid time off for volunteering.
• Matching pension contributions (up to 7%, with life assurance of 3x Basic Salary).
• Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies.
• Career path with development and an excellent training package.
• Excellent benefits and rewards including supermarket discounts and travel expenses.

Find out more – Click 'APPLY NOW' to see our Housing Manager Job description, find out about us and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out. Finally, do let us know if there’s anything we can do to help you shine in our process.