At a Glance
- Tasks: Lead a dedicated team to provide essential support for families in need.
- Company: Home Group, a supportive and inclusive workplace focused on wellbeing.
- Benefits: Competitive salary, health cash plan, generous leave, and flexible working options.
- Other info: Join a dynamic team with excellent training and career growth opportunities.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in housing or care support and strong people management skills.
The predicted salary is between 29836 - 29836 £ per year.
Salary £29,836 per annum and great benefits including Health Cash Plan plus on call shift payment of £14.30 per session.
Temporary (9 months), full time (37.5 hpw).
As our Senior Client Services Manager, you'll lead our Torquay support team to deliver person-centred housing related services. You'll manage our services which house customers experiencing working with women and families fleeing domestic abuse. Leading a motivated team to deliver efficient, high quality, person-centred services in line with our contracts, evidenced by our customer satisfaction surveys and KPIs.
- Be the Safeguarding Lead for the service.
- Ensure Health and Safety checks and risk assessments are completed and recorded accurately.
- Manage individual and team performance using coaching skills and assessing colleague competencies and objectives to ensure customers live in a safe, supportive, person-centred service.
You get great training, support from friendly colleagues and a chance to make a real difference every day. The people skills to take others with you, to help others grow as well as the confidence to challenge behaviours misaligned to our values.
- Experience of delivering support in a housing or care environment.
- Experience of people management.
- Experience of managing multiple services and/or managing managers.
This is a service-based role where you work alongside customers and lead your team, with flexibility to work from home. You'll have the opportunity to network across services and with commissioners to ensure the service standards are delivered.
You’ll need an enhanced DBS and we pay for that.
34 days leave, rising to 39 (this includes bank holidays and a me day). Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more.
Matching pension contribution (up to 7% and life insurance of 3x basic salary).
Family friendly policies including maternity, paternity, adoption, neonatal, fertility and menopause support.
Locations
Service Leader Nightshift in Devon, Exeter employer: Home Group Limited
Home Group is an exceptional employer, offering a supportive and inclusive work environment in Torquay where you can truly make a difference in the lives of women and families fleeing domestic abuse. With comprehensive benefits such as a Health Cash Plan, generous leave entitlements, and a commitment to employee growth through training and development, you'll find a fulfilling career that values your contributions and well-being. Join a motivated team that prioritises person-centred services and fosters a culture of collaboration and respect.
StudySmarter Expert Advice🤫
We think this is how you could land Service Leader Nightshift in Devon, Exeter
✨Get Involved in Local Community Projects
One of the best ways to land a temporary role in social work is to dive headfirst into local community projects. Volunteer your time or skills at local charities or community centres to not only gain experience but also to connect with professionals in the field. They might just have some insider knowledge on temporary positions that pop up!
✨Engage with Social Work Networks
Join online forums and social media groups specifically for social workers. Platforms like Facebook or LinkedIn have dedicated groups where professionals share temporary job opportunities. Being an active member can help you stay in the loop and even get recommendations from those already in the field.
✨Attend Workshops and Seminars
Keep an eye out for workshops, seminars, or conferences related to social work in your area. These events aren't just great for learning; they're also hotbeds for networking! You never know who might be hiring or can point you towards a temporary position while you're soaking up new skills.
✨Apply Directly Through Our Website!
When you spot a role that piques your interest, especially for a temporary position, make sure to apply directly through our website! This not only shows your commitment to Home Group Limited, but also gives you an edge by putting your application right in front of the hiring team. Let’s get you moving on that path to your next opportunity!
We think you need these skills to ace Service Leader Nightshift in Devon, Exeter
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let's highlight why you're passionate about social work and how your values align with those of Home Group Limited. Share specific experiences where you made a difference, as this field thrives on genuine motivation and connection.
Demonstrate Relevant Experience:When listing your experience, focus on any internships, volunteer roles, or temporary positions you've had in social work or related fields. Those skills are gold! Think about situations where you helped individuals or communities, and don't forget to mention any relevant certifications, like safeguarding or mental health first aid.
Keep It Concise and Relevant:Remember, for a temporary role, hiring managers want to see how you fit in and can hit the ground running. Keep your CV clear and to the point, showcasing only the experience that really matters for the role at Home Group Limited. We recommend a two-page limit – make every word count!
Emphasise Flexibility and Adaptability:Considering this is a temporary position, it's vital to show you can adapt to new environments quickly. In your application, highlight any past experiences where you had to adjust to different teams or roles smoothly. This shows you understand the nature of temporary work and are ready for the challenge!
How to prepare for a job interview at Home Group Limited
✨Sharpen Your Empathy Skills
In social work, it's all about understanding and connecting with people from diverse backgrounds. Make sure to prepare some examples from your experience where you've demonstrated empathy and resilience. Practising active listening techniques can help you articulate your approach during the interview with Home Group Limited.
✨Know Your Frameworks
Familiarise yourself with key social work theories and frameworks, like the ecological systems theory or person-centred approaches. These concepts might pop up during your interview for the temporary Service Leader Nightshift role at Home Group Limited, so it's good to have a couple of insights ready to share.
✨Highlight Flexibility and Adaptability
Since this is a temporary position, showcasing your flexibility is key. Be prepared to discuss past experiences where you quickly adapted to new environments or changing client needs, which is crucial in the dynamic world of social work.
✨Prepare for Scenario-Based Questions
Expect some scenario-based questions that test your decision-making skills and ethical judgement. Think about how you would handle specific challenges you might face in the field. Having a clear structure for your answers will show Home Group Limited that you can think critically and act effectively under pressure.
