At a Glance
- Tasks: Support communities by providing face-to-face customer service and managing housing tasks.
- Company: Join Home Group, a supportive and inclusive housing team in the South East.
- Benefits: Earn £13.45 ph, enjoy 34 days leave, health cash plan, and discounts.
- Other info: Hybrid working with flexible hours and excellent training opportunities.
- Why this job: Make a real difference in people's lives while developing your career in housing.
- Qualifications: Passion for customer service; knowledge of housing management is a bonus.
The predicted salary is between 13.45 - 13.45 £ per hour.
Community Housing Assistant Earn £13.45 ph, £26,300 per annum and great benefits including Health Cash Plan Temporary (12 months contract), full time (37.5 hpw), hybrid working Portsmouth We cant offer a Co S for this role Home, a place where you belong This is a great job opportunity to join Home Groups awesome housing team in the South East.
Providing face to face customer support to our communities.
If you like variety, meeting and supporting customers, and want to develop a career in housing, then this is the perfect job for you!What youll do Be visible and proactive on our estates to build strong links with our communities Support housing managers with their patches to improve neighbourhoods Handle tasks like managing voids, liaising with local authorities, carrying out estate inspections and meeting contractors on site Complete and record routine safety checks in buildings and communities Keep admin up to date, including records, ordering and arranging payments for works Why join us This is more than a job, its a place where you feel valued.
You get great training, support from friendly colleagues and a chance to make a real difference every day.
You have A real passion for delivering excellent customer service and a genuine desire to help your customers.
Confidence working collaboratively with colleagues in other parts of the business and external partners Knowledge of housing management and housing law, universal credit is a bonus, not a must The ability to use technology to navigate our systems and update customer records An appreciation that this is a role where youll spend much of your time lone working in our local estates.
Thatswhy inclusion, wellbeing, and our diversity networks help make Home Group a great place to work !The practical bits This role is a hybrid-based role with one day a week in our Portsmouth office and the rest of the time spent working from home and out in our communities.
However, if working from home isn't for you then you can base yourself at our Portsmouth office.
There may be some flexibility to adapt your working hours, do let us know about this when you meet us at the interview We mainly work Monday to Friday and work occasional evenings to meet with customers.
The great news is that youll be able to shape your own diary You need to be able to drive and have access to your own vehicle insured for business purposes Youll need a Standard DBS check done and we pay for that Whats in it for you?34 days leave (this includes bank holidays and a "me day"!), increasing to 39Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more800+ discounts on shops, holidays, days out, tech and more Instant pay access with Stream Career path with development and excellent training package.
Find out more Click APPLY NOW to see our Community Housing Assistant job description , find out about us and for help to apply.
Locations
Community Housing Assistant in Cosham, Hampshire employer: Home Group Limited
Home Group is an exceptional employer that prioritises employee wellbeing and professional growth, offering a supportive legal team environment in the vibrant Newcastle city centre. With a commitment to inclusion and flexibility, employees enjoy generous benefits such as 34 days of leave, a matching pension contribution, and family-friendly policies, making it a truly rewarding place to build a meaningful career in housing management law.