Client Services Manager

Client Services Manager

Red Hill Full-Time 28000 £ / year No home office possible
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At a Glance

  • Tasks: Lead a passionate team to empower customers in housing-related support.
  • Company: A caring organisation dedicated to making a difference in people's lives.
  • Benefits: Competitive salary, on-call shift payments, and a supportive work environment.
  • Why this job: Make a real impact by helping others live their best lives.
  • Qualifications: Experience in client services and strong leadership skills.
  • Other info: Permanent, full-time role with opportunities for personal growth.

Client Services Manager

Skills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today.

Worcestershire

Permanent, full time (37.5 hpw)

Salary £27,338 to £28,890 pa and on call shift payment of £14.30 per session

We cant offer CoS

Home, a place where you belong

Want to lead a team that really cares and empowers customers to live their best life?Join us as our Client Services Manager and lead our Worcestershire team to deliver person centred housing related sup…

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Client Services Manager employer: Home Group Limited

At CoS Home, we pride ourselves on fostering a supportive and inclusive work environment where our employees are empowered to make a real difference in the lives of our clients. Located in Worcestershire, we offer competitive salaries, on-call shift payments, and a strong commitment to professional development, ensuring that our team members have ample opportunities for growth and advancement. Join us to be part of a compassionate team dedicated to delivering exceptional housing-related support while enjoying a fulfilling career.
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Contact Detail:

Home Group Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Services Manager

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend local events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings.

✨Tip Number 2

Prepare for interviews by researching the company and its values. Make sure you can articulate how your experience aligns with their mission. We want to see that you’re genuinely interested in making a difference!

✨Tip Number 3

Practice your interview skills with a friend or in front of the mirror. Focus on showcasing your leadership abilities and how you empower others, as this is key for a Client Services Manager role.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Client Services Manager

Team Leadership
Customer Empowerment
Person-Centred Approach
Communication Skills
Problem-Solving Skills
Time Management
Conflict Resolution
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your leadership abilities and any relevant experience in client services to show us you're the perfect fit for the Client Services Manager role.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about empowering customers and how your values align with ours. Keep it engaging and personal, so we can see the real you.

Showcase Relevant Experience: When filling out your application, don’t forget to include specific examples of your past work that relate to the role. Whether it’s leading a team or delivering exceptional client service, we want to know how you’ve made an impact before.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team!

How to prepare for a job interview at Home Group Limited

✨Know the Company Inside Out

Before your interview, take some time to research the company’s values, mission, and recent projects. This will not only help you understand their culture but also allow you to tailor your answers to show how you align with their goals.

✨Showcase Your Leadership Skills

As a Client Services Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've empowered others in previous roles. Think about specific situations where you made a positive impact on your team or customers.

✨Prepare for Scenario-Based Questions

Expect questions that ask how you would handle specific situations related to client services. Practice your responses to scenarios that involve problem-solving, conflict resolution, and customer empowerment. Use the STAR method (Situation, Task, Action, Result) to structure your answers.

✨Ask Thoughtful Questions

At the end of the interview, you’ll likely have the chance to ask questions. Prepare insightful queries about the team dynamics, challenges they face, or how success is measured in the role. This shows your genuine interest and helps you assess if the company is the right fit for you.

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