At a Glance
- Tasks: Manage a retirement community, ensuring safety and supporting residents' independence.
- Company: Join a top-rated workplace dedicated to making a difference in people's lives.
- Benefits: Earn £28,940, enjoy 34 days leave, health cash plan, and discounts on high street shopping.
- Other info: Flexible working hours and a supportive, inclusive environment await you.
- Why this job: Make a real impact by helping older people live independently and enjoy their retirement.
- Qualifications: Passion for customer service, knowledge of health issues, and strong admin skills required.
About the role
Candidates should take the time to read all the elements of this job advert carefully Please make your application promptly.
Earn £28,940 per annum, and great benefits including Health Cash Plan
Home, a place where you belong
This is a great job opportunity for you to join our leasehold retirement team as our Scheme Manager.
You'll ensure the smooth running of our retirement community by managing our buildings and ensuring our customers are always supported to live independently in their own home.
What you'll do
- Managing the scheme on behalf of our residents, ensuring that our buildings are safe, secure and meet required safety standards.
- Providing visibility on the scheme, engaging with customers, responding to calls and providing a warm, safe and welcoming environment.
- Ensuring communal areas are clean, safe and welcoming.
Although our customers live independently, they like to get together regularly to socialise in our wonderful communal spaces.
- Working with partner contractors for any repairs and maintenance works required in communal living areas.
You might also support sourcing suitable local suppliers.
- Signposting customers to relevant services to support their welfare and make a difference to their lives.
Why join us
If you want to make a difference supporting people to live independently and enjoy their well-earned retirement, then come and be part of one of the UK's Great Places to Work!
- You have
- A passion for providing excellent customer service being able to build great relationships with customers from all different backgrounds.
- Knowledge of the health and social issues that affect older people.
- Some experience in safeguarding and carrying out risk assessments.
- Able to work collaboratively with different partners.
- Strong administrative skills being able to manage accounts, budgets and invoicing for any repairs to our buildings, communal areas and gardens.
Stronger together
We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!
- The practical bits
- We work Monday to Friday, but we can offer flexibility where needed.
- You must be able to use technology for updating records, completing online learning and collaborating with other colleagues.
- You'll need an Enhanced DBS check done and we pay for that.
- What's in it for you
- 34 days leave (this includes bank holidays and a "me day"!), increasing to 39
- Health cash plan saving you from £1140 per annum.
We'll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more
- Over 800 high street discounts on groceries, holidays and days out.
Looking for a new phone, bike or car?
- Save money with us
- Generous pension scheme with life insurance of 3x salary
- Instant pay access with Stream
Find out more
For reasonable adjustments email?.?Roles can close early, so?don't?delay applying.?If you?can't?see the Job Description at the top of this page, click?APPLY?to view it on our?pages? xiskglj and?find?out?more about us.
Scheme Manager Non Residential in Chadwell Heath employer: Home Group Limited
At Home Group, we pride ourselves on being an award-winning Customer Service Centre that values both our customers and our employees. As a Performance Leader in Newcastle upon Tyne, you'll enjoy a supportive work culture that fosters personal growth through mentoring and coaching, alongside generous benefits like 34 days of leave and a matching pension scheme. Join us to lead a high-performing team and make a meaningful impact in a workplace recognised as one of the UK's Great Places to Work!
StudySmarter Expert Advice🤫
We think this is how you could land Scheme Manager Non Residential in Chadwell Heath
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Home Group Limited.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Home Group Limited!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Home Group Limited, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Home Group Limited or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Scheme Manager Non Residential in Chadwell Heath
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Home Group Limited:Before hitting send, make sure to tailor your application specifically to Home Group Limited! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Home Group Limited
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
