About the role
Earn 13.45ph (Salary £26,300 pa) and great benefits including Health Cash Plan
Home, a place where you belong
Here at Home Group we look after vulnerable customers, but also those with quite complex care needs. Your job will be to make sure our customers are safe, our buildings are secure and pleasant places to be, and that we get on with our neighbours.
Typical shift
Walk around the building checking CCTV, fire doors and communal areas
Greeting customers and visitors, picking up repairs or cleaning
The first line of support for our customers when our wider team or their own support network arent around to help!
Monitor and respond to incidents calmly, quickly and fairly
Work with colleagues and partners to manage anti-social behaviour
Why join us
This is more than a job, its a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day.Be part of one of the UKs Great Places to Work! We cant offer a CoS for this role.
You bring
Calm under pressure with great communication skills
Passion and experience in supporting others, either personally or professionally
Good judgement and clear communication
You recognise when things are about to go wrong and are confident intervening in a sensitive way.
To get from A to B, youll need a vehicle insured for business purposes. The great news is that well pay your mileage!
Stronger together
We do our best work when were ourselves. Thats why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work.
Job details
Working a two-week rolling rota, with four days worked one week and three days the next, between 8:00am and 8:00pm, including one weekend off.
Traveling between our Edendale House Service and dispersed properties across Northumberland.
Able to use technology to monitor CCTV, update records and communicate with colleagues
Youll need an Enhanced DBS check done (we pay for it)
Whats in it for you?
34 days leave increasing to 39 (including bank hols and a me day)
Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more
Matching pension contribution (up to 7% and life insurance of 3x basic salary)
Instant pay access with Stream
800+ discounts on shops, holidays, days out, tech and more
Finally
For reasonable adjustments email . Roles can close early, so dont delay applying. If you cant see the Job Description at the top of this page, click APPLY to view it on our pages and find out more about us.
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Locations
Housing Concierge in Blyth, Northumberland employer: Home Group Limited
At Home Group, we pride ourselves on being an award-winning Customer Service Centre that values both our customers and our employees. As a Performance Leader in Newcastle upon Tyne, you'll enjoy a supportive work culture that fosters personal growth through mentoring and coaching, alongside generous benefits like 34 days of leave and a matching pension scheme. Join us to lead a high-performing team and make a meaningful impact in a workplace recognised as one of the UK's Great Places to Work!
