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- Tasks: Create support plans and help customers with daily living activities.
- Company: Join a caring team at one of the UK's top 10 Great Places to Work.
- Benefits: Enjoy 34 days leave, health cash plan, and over 800 high street discounts.
- Why this job: Make a real difference in people's lives while growing your career.
- Qualifications: Experience in support planning and coordinating customer referrals required.
- Other info: Flexible working hours and a supportive environment for personal growth.
The predicted salary is between 25838 - 25838 £ per year.
Salary £25,838 / Earn £13.21 per hour plus 34 days leave (rising to 39) and health cash plan worth over £1140. Fixed Term Contract (12 months), full time (37.5 hpw), working on a 4 week rolling rota including 2 weekends per month in Blyth.
Home, a place where you belong. Want to be part of a team that truly cares, not only about our customers, but about you too? Our colleagues tell us that working here feels different. We’re brilliant at what we do, and we look after each other just as much as we support our customers. If you’ve ever felt like just a number in your current job, this could be the change you’ve been waiting for.
You’ll help people with complex needs live more independently, where no two days are the same. One moment you’re helping someone take a big step towards their goals, the next you’re supporting them through life’s everyday ups and downs.
What you’ll do:
- Creating support plans with your customers and coordinating our small team of Support Workers working to the plans.
- Supporting customers with complex mental health, learning disabilities and/or dual diagnosis.
- Helping customers with daily living activities such as making meals, shopping, budgeting, maintaining their tenancy and moving onto independent accommodation if they are able.
- Carrying out risk assessments, support planning, goal setting and regular reviews.
- Cuppas, chats and catch ups. There’s no rushing from one customer to the next here! Plenty of time to collaborate with colleagues too.
Why join us:
- Join a team that cares about you as much as the customers we support.
- From flexible working to brilliant wellbeing support, you’re free to bring your best self to work and grow in a way that suits you.
- Be part of one of the UK’s top 10 Great Places to Work!
You have:
- Passion to support our customers to live their best life, working collaboratively with an eye for detail.
- Experience of creating person-centred support plans and supporting colleagues in working to the plans.
- Experience of coordinating and assessing customer referrals.
- The ability to work on your own initiative, remain calm under pressure and have a resilient approach.
- A valid driving licence and a vehicle insured for business use. The great news is that we’ll pay your mileage!
Stronger together: We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!
The practical bits:
- Where we’re flexible with you, we do need to meet the needs of our customers. That may mean adapting your start or finishing times on occasion.
- Working on a 4 week rolling rota, with shifts between the hours of 8am and 8pm.
- Able to use technology for creating and updating support plans, complete online learning and to collaborate with colleagues.
- You’ll need an Enhanced DBS check done and we pay for that.
What’s in it for you?
- 34 days leave (including bank holidays and a 'me day' to use for whatever you fancy) increasing to 39.
- Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
- Over 800 high street discounts on groceries, holidays and days out.
- Matching pension contribution (up to 7%) and life insurance of 3x basic salary.
- Instant pay access with Stream.
Click APPLY NOW to see our Support Coordinator Job Description, find out about us, for help to apply and our benefits. Roles can close early, so don’t wait.
Locations
Support Coordinator in Blyth, North East, Northumberland employer: Home Group Limited
Contact Detail:
Home Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Coordinator in Blyth, North East, Northumberland
✨Tip Number 1
Get to know the company culture! Before your interview, check out their website and social media. This will help you understand what they value and how you can fit in. Plus, it gives you some great talking points during your chat!
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it relates to supporting customers.
✨Tip Number 3
Show your passion for the role! When you're chatting with the interviewer, share specific examples of how you've helped others in the past. This will demonstrate your commitment to supporting customers and your ability to create person-centred support plans.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Support Coordinator in Blyth, North East, Northumberland
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for supporting others shine through. We want to see how much you care about helping customers live their best lives, so share any relevant experiences that highlight this.
Be Person-Centred: Make sure to emphasise your experience with creating person-centred support plans. We love seeing how you've tailored your approach to meet individual needs, so don’t hold back on those details!
Highlight Your Team Spirit: Since we value collaboration, mention any experiences where you've worked closely with colleagues. Show us how you contribute to a supportive team environment and how you can help us look after each other.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it gives you a chance to explore more about what makes us one of the UK’s top places to work.
How to prepare for a job interview at Home Group Limited
✨Know Your Stuff
Before the interview, make sure you understand the role of a Support Coordinator inside out. Familiarise yourself with creating support plans and the specific needs of customers with complex mental health issues or learning disabilities. This will show that you're genuinely interested and prepared.
✨Show Your Passion
During the interview, let your passion for supporting others shine through. Share personal stories or experiences that highlight your commitment to helping people live their best lives. This role is all about empathy and connection, so don’t hold back!
✨Ask Thoughtful Questions
Prepare some insightful questions to ask the interviewer. This could be about the team dynamics, how they measure success in the role, or what a typical day looks like. It shows that you’re engaged and thinking critically about how you can fit into their team.
✨Be Yourself
Remember, they want to see the real you! Be authentic and let your personality come through. The company values inclusion and diversity, so showing your true self will help them see how you can contribute to their supportive culture.