At a Glance
- Tasks: Ensure customer safety, monitor buildings, and provide support to residents.
- Company: Home Group, a leading organisation focused on community wellbeing.
- Benefits: Earn £13.45 ph, enjoy 34 days leave, and access health cash plans.
- Other info: Join a diverse team with excellent training and career growth opportunities.
- Why this job: Make a real difference in people's lives while working in a supportive environment.
- Qualifications: Strong communication skills and experience in supporting others.
The predicted salary is between 13.45 - 13.45 £ per hour.
Earn £13.45 ph or Salary £26,300 pa and great benefits including Health Cash Plan.
Permanent, Full-time (37.5 hpw) Blyth, Dene View Drive.
Here at Home Group, we look after vulnerable customers, but also those with quite complex care needs. Your job will be to make sure our customers are safe, our buildings are secure and pleasant places to be, and that we get on with our neighbours.
What you'll do:
- Walk around the building checking CCTV, fire doors and communal areas.
- Greeting customers and visitors, picking up repairs or cleaning.
- The first line of support for our customers when our wider team or their own support network isn't around to help!
- Monitor and respond to incidents calmly, quickly and fairly.
- Work with colleagues and partners to manage anti-social behaviour.
- You will work closely with our wonderful Housing Management Coordinators to ensure that property compliance, safety and standards are always at the top of the agenda.
Why join us:
This is more than a job, it's a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK's Great Places to Work!
You have:
- Calm under pressure with great communication skills.
- Passion and experience in supporting others, either personally or professionally.
- Good judgement and clear communication.
- You recognise when things are about to go wrong and are confident intervening in a sensitive way.
To get from A to B, you'll need a vehicle insured for business purposes. The great news is that we'll pay your mileage!
Stronger together:
We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work.
The practical bits:
- Travel between our Edendale House service throughout our local Blyth properties.
- Working 4 days one week and 3 days the following week between the hours of 08.00-20.00 on a 2 week rolling rota.
- Although you'll work lone work, we do get together regularly for training and team meetings.
- Able to use technology to monitor CCTV, update records and communicate with colleagues.
- You'll need an Enhanced DBS check done (we pay for it).
What's in it for you?
- 34 days leave increasing to 39 (including bank hols and a me day).
- Health cash plan saving you (and your children) £1140 each year covering dental, opticians, prescriptions and more.
- Matching pension contribution (up to 7% and life insurance of 3x basic salary).
- Instant pay access with Stream.
- 800 discounts on shops, holidays, days out, tech and more.
Click APPLY NOW to see our Housing Concierge job description, find out about us and for help to apply. Sometimes we close a job early, so don't delay or you might miss out.
Locations
Housing Concierge in Blyth, North East, Northumberland employer: Home Group Limited
At Home Group, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture where every team member is valued. As a Housing Concierge in Blyth, you'll enjoy competitive pay, extensive benefits including a health cash plan and generous leave, as well as opportunities for personal and professional growth while making a meaningful impact in the lives of our vulnerable customers. Join us to be part of a dedicated team that prioritises wellbeing and collaboration, ensuring you feel at home in your workplace.
