About the role Salary £28,940per annum and great benefits including Health Cash Plan
Home, a place where you belong This is a great job opportunity to join Home Groups awesome housing team in North London. Providing face to face customer support to our communities. If you like variety, meeting and supporting customers, and want to develop a career in housing, then this is the perfect job for you!
What youll do Be visible and proactive on our estates to build strong links with our communities Support housing managers with their patches to improve neighbourhoods Handle tasks like managing voids, liaising with local authorities, carrying out estate inspections and meeting contractors on site Complete and record routine safety checks in buildings and communities Keep admin up to date, including records, ordering and arranging payments for works
Why join us This is more than a job, its a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UKs Great Places to Work! We cant offer a CoS for this role.
You have A positive, can-do attitude, stay organised and take initiative A real passion for delivering excellent customer service and a genuine desire to help your customers. Confidence working collaboratively with colleagues in other parts of the business and external partners Knowledge of housing management and housing law, universal credit is a bonus, not a must The ability to use technology to navigate our systems and update customer records An appreciation that this is a role where youll spend much of your time lone working in our local estates.
Stronger together We do our best work when were ourselves. Thats why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!
The practical bits Where they will work e.g. hybrid role with minimum 2 days in the office, 3days working at home and regular visits an our estates.You'll work across our North London patch, covering Barnet (including the Douglas Bader Park regeneration estate), Harrow and Brent. Temporary (6 months), full time (37.5 hpw). There may be some flexibility to adapt your working hours, do let us know about this when you meet us at the interview We mainly work Monday to Friday and work occasional evenings to meet with customers. The great news is that youll be able to shape your own diary You need to be able to drive and have access to your own vehicle insured for business purposes Youll need a Standard DBS check done and we pay for that
Whats in it for you? 34 days leave (this includes bank holidays and a "me day"!), increasing to 39 Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more 800+ discounts on shops, holidays, days out, tech and more Instant pay access with Stream Career path with development and excellent training package.
Finally For reasonable adjustments email . Roles can close early, so dont delay applying. If you cant see the Job Description at the top of this page, click APPLY to view it on our pages and find out more about us.
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Community Housing Assistant (Premium) in Bedford employer: Home Group Limited
At Home Group, we pride ourselves on being an award-winning Customer Service Centre that values both our customers and our employees. As a Performance Leader in Newcastle upon Tyne, you'll enjoy a supportive work culture that fosters personal growth through mentoring and coaching, alongside generous benefits like 34 days of leave and a matching pension scheme. Join us to lead a high-performing team and make a meaningful impact in a workplace recognised as one of the UK's Great Places to Work!
