Senior Client Services Manager in Barkham

Senior Client Services Manager in Barkham

Barkham Full-Time 34000 - 34000 £ / year (est.) Hybrid
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At a Glance

  • Tasks: Lead and coach a team to deliver impactful supported housing services.
  • Company: Join Home Group, one of the UK's Great Places to Work!
  • Benefits: Enjoy 34 days leave, health cash plan, and competitive pension contributions.
  • Other info: Dynamic role with opportunities for personal and professional growth.
  • Why this job: Make a real difference in people's lives while growing your leadership skills.
  • Qualifications: Experience in leading teams and understanding safeguarding practices required.

The predicted salary is between 34000 - 34000 £ per year.

About the role Salary £34,000 per annum plus 34 days leave, rising to 39, and a health cash plan.

Home, a place where you belong You'll lead and coach a dedicated team delivering supported housing services that truly change lives.

This is a hands-on leadership role where no two days are the same.

If you enjoy balancing people leadership, service quality, and real customer impact, this is a role where you can make your mark and grow your career while supporting others to thrive.

What you'll do

  • Lead and coach a team to deliver safe, person-centred supported housing services.
  • Champion safeguarding and health and safety across the service.
  • Manage performance, supporting colleagues to grow and deliver great outcomes.
  • Oversee service quality, contracts, KPIs, and customer satisfaction.
  • Work closely with customers and partners to improve services and outcomes.

Why join us You'll work with a wide range of customers, colleagues and stakeholders, gaining experience across leadership, operations, and service improvement.

You'll have access to leadership training and development, support from experienced colleagues, and the chance to shape how services are delivered.

This is a role where you can stretch yourself, learn every day, and see the impact of your work.

Be part of one of the UK's Great Places to Work!

Unfortunately, we can't offer a Co S for this role.

  • You have
  • Experience leading and supporting teams in housing or care settings.
  • Confidence managing performance and coaching others to succeed.
  • A strong understanding of safeguarding and customer-focused practice.
  • Experience working with people with diverse and complex needs.
  • The ability to manage priorities across varied responsibilities.

The role will be managing our Older Person Independent Living homes across the South (Hampshire, London and Sussex).

Stronger together We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!

  • The practical bits
  • Temporary (6 months), full time (37.5hpw).

You'll work Monday to Friday, 9am to 5.30pm.

  • You can be based at one of our offices in Reading, Portsmouth or Harrow.

You will be required to work a minimum of 2 days per week either within our services or at one of our local offices.

  • You need an Enhanced with barring list DBS check (we pay)
  • You need to be able to drive and have access to your own vehicle insured for business purposes

What's in it for you?

  • 34 days leave, rising to 39 (this includes bank holidays and a “me day”) and the option to buy 5 more each year
  • Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more
  • Matching pension contribution (up to 7% and life insurance of 3x basic salary)
  • Instant pay access with Stream
  • 800+ discounts on shops, holidays, days out, tech and more

Finally For reasonable adjustments email .

Roles can close early, so don't delay applying.

If you can't see the Job Description at the top of this page, click APPLY to view it on our pages and find out more about us.

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Senior Client Services Manager in Barkham employer: Home Group Limited

At Home Group, we pride ourselves on being an award-winning Customer Service Centre that values both our customers and our employees. As a Performance Leader in Newcastle upon Tyne, you'll enjoy a supportive work culture that fosters personal growth through mentoring and coaching, alongside generous benefits like 34 days of leave and a matching pension scheme. Join us to lead a high-performing team and make a meaningful impact in a workplace recognised as one of the UK's Great Places to Work!

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Contact Details:

Home Group Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Client Services Manager in Barkham

✨Join HR Networks

Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!

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Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Home Group Limited!

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Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Home Group Limited.

We think you need these skills to ace Senior Client Services Manager in Barkham

Communication Skills
Problem-Solving Skills
Adaptability
Attention to Detail
Teamwork
Time Management
Organizational Skills

Some tips for your application 🫡

Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Home Group Limited. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.

Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Home Group Limited and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.

Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Home Group Limited. List them prominently on your CV to catch the hiring manager's eye.

Align with Company Culture:Make sure your application speaks to Home Group Limited's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.

How to prepare for a job interview at Home Group Limited

✨Brush Up on HR Best Practices

As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Home Group Limited.

✨Know Your Recruitment Tools

Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!

✨Highlight Your People Skills

A full-time HR role at Home Group Limited will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.

✨Stay Current with HR Trends

Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Home Group Limited and how you would contribute to adapting HR strategies.