Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with customers, assess their needs, and provide product information to drive sales.
- Company: Join The Home Depot, a leading home improvement retailer dedicated to customer satisfaction.
- Benefits: Enjoy health care benefits, 401K, paid time off, and a success sharing bonus.
- Why this job: Be part of a dynamic team that values safety, collaboration, and personal growth.
- Qualifications: No prior experience required; just bring your enthusiasm and willingness to learn!
- Other info: Flexible hours perfect for high school and college students looking to gain experience.
Job Description
Position Purpose:
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
Benefits offered include health care benefits, 401K, ESPP, paid time off, and success sharing bonus. For a full list of the various benefits The Home Depot offers, visit https://careers.homedepot.com/our-benefits.
City
DOVER
State
NJ
Auto req ID_BR
71773BR
Job Type
Customer Service/Sales
Auto req ID
200074807
Pay Range
$17.00 – $20.00
#J-18808-Ljbffr
Customer Service/Sales employer: Home Depot
Contact Detail:
Home Depot Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service/Sales
✨Tip Number 1
Familiarise yourself with the products and services offered in the specific departments you’re interested in. This knowledge will help you engage confidently with customers and demonstrate your expertise during the interview.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios with friends or family. This will prepare you to handle various customer interactions effectively, showcasing your ability to assess needs and provide assistance.
✨Tip Number 3
Research common safety policies and standards relevant to retail environments. Being knowledgeable about safety practices will not only impress your interviewers but also show that you prioritise a safe shopping experience for customers.
✨Tip Number 4
Network with current or former employees of The Home Depot to gain insights into the company culture and expectations. This can give you an edge in understanding what they value in a Customer Service/Sales associate.
We think you need these skills to ace Customer Service/Sales
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Customer Service/Sales associate. Familiarise yourself with the key skills required, such as customer interaction, product knowledge, and teamwork.
Tailor Your CV: Customise your CV to highlight relevant experience in customer service or sales. Use specific examples that demonstrate your ability to assist customers, handle inquiries, and work collaboratively with team members.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at The Home Depot and how your skills align with their values, particularly in providing excellent customer service.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Home Depot
✨Know the Products
Familiarise yourself with the products and services offered by the company. Being able to discuss specific items or categories, such as Building Materials or Electrical, will show your enthusiasm and preparedness.
✨Demonstrate Customer Engagement
Prepare examples of how you've successfully engaged with customers in the past. Highlight your ability to assess needs, recommend solutions, and close sales, as these are key aspects of the role.
✨Safety Awareness
Understand the importance of safety in the workplace. Be ready to discuss how you would maintain a safe environment for both customers and colleagues, as this is a crucial responsibility in the position.
✨Team Collaboration
Show that you can work well in a team. Discuss experiences where you've collaborated with others to achieve a common goal, as this role requires cooperation with various departments and associates.
