At a Glance
- Tasks: Lead a busy coffee shop and bakery, ensuring exceptional service and team performance.
- Company: Join a vibrant coffee shop and bakery with a focus on quality and customer experience.
- Benefits: Enjoy competitive salary, career growth, staff discounts, and ongoing training.
- Other info: Dynamic environment with opportunities for personal and professional development.
- Why this job: Make a real impact by improving operations and creating a positive team culture.
- Qualifications: Experience in hospitality management, strong leadership, and a passion for coffee and baking.
The predicted salary is between 30000 - 35000 £ per year.
We are looking for an experienced, motivated, and hands‑on Full‑Time Store Manager to lead the day‑to‑day operations of our busy coffee shop and bakery. This role is ideal for someone with a strong background in coffee, bakery, and hospitality management who can take full ownership of the store. You'll be responsible for leading the team, driving business growth, maintaining exceptional customer service, managing stock, and ensuring the store operates efficiently every day. We’re looking for someone who doesn’t just manage the business—they improve it by identifying opportunities, increasing sales, maintaining high standards, and creating a positive team culture.
Key Responsibilities
- Take full responsibility for the overall running and performance of the store.
- Lead, train, motivate, and manage the team to deliver exceptional customer service.
- Recruit, onboard, and develop staff while managing rotas, attendance, and performance.
- Ensure the highest standards of coffee preparation, bakery presentation, food quality, cleanliness, and customer experience.
- Manage daily operations, ensuring smooth service during busy periods.
- Oversee stock control, ordering, supplier relationships, and inventory management while minimising waste.
- Monitor sales performance and implement strategies to increase revenue and profitability.
- Ensure products are displayed attractively and maintain excellent merchandising standards.
- Resolve customer concerns professionally and maintain a welcoming environment.
- Ensure full compliance with food hygiene, health & safety, and company procedures.
- Manage cash handling, daily reporting, and store administration.
- Work with senior management to identify opportunities for growth, improve operational efficiency, and increase customer satisfaction.
Essential Requirements
- Proven experience managing a coffee shop, café, bakery, or similar hospitality business in the UK.
- Strong knowledge of speciality coffee, barista operations, and bakery products.
- Experience leading, managing, and developing staff in a fast‑paced environment.
- Excellent leadership, communication, and organisational skills.
- Strong understanding of stock control, ordering, and cost management.
- Commercial awareness with the ability to drive sales and improve profitability.
- Ability to work under pressure while maintaining high standards.
- A proactive, hands‑on approach with excellent problem‑solving skills.
- Passion for delivering outstanding customer service and creating a positive workplace culture.
Desirable Skills
- Barista training or coffee industry experience.
- Experience with bakery production or bakery retail operations.
- Food Hygiene Level 2 or 3 certification.
- Experience using EPOS systems and stock management software.
What We Offer
- Competitive salary based on experience.
- Career progression opportunities within a growing business.
- Staff discounts.
- Ongoing training and development.
- Supportive and friendly working environment.
Job Type: Full‑Time. Salary: Competitive, based on experience. Experience: Required. Employment: Full‑time.
Store Manager employer: Home Cleaning services
Join our vibrant coffee shop and bakery as a Full-Time Store Manager, where you'll not only lead a passionate team but also enjoy a supportive and friendly work environment that prioritises employee growth. With competitive salaries, ongoing training, and opportunities for career progression, we are committed to fostering a culture of excellence and innovation. Located in a bustling area, our store offers the unique advantage of being at the heart of the community, making every day rewarding and impactful.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Home Cleaning services. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Home Cleaning services
Don't be shy about reaching out to Home Cleaning services directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Home Cleaning services and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Home Cleaning services
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
