At a Glance
- Tasks: Lead the sales of chocolate machinery, from initial enquiry to installation and aftercare.
- Company: Home Chocolate Factory, the UK's top supplier for professional chocolate equipment.
- Benefits: Full-time role with competitive salary and opportunities for travel and growth.
- Other info: Join a dynamic team that blends craft and technology in a fun environment.
- Why this job: Be the expert that helps chocolatiers thrive with cutting-edge machinery.
- Qualifications: Experience in technical sales, excellent communication, and a passion for chocolate.
The predicted salary is between 40000 - 50000 £ per year.
We're looking for a knowledgeable, consultative, and driven Technical Sales Manager to lead the sale of our chocolate machinery and equipment range. You'll be the expert who helps chocolate makers find exactly the right solutions from first enquiry through to installation and beyond.
This is a full-time, in-office role based at our London headquarters and superstore showroom, with occasional travel to customer sites and trade shows. Home Chocolate Factory is the UK's leading supplier for professional chocolate machinery. For decades, we've combined craft and technology to supply the finest ingredients.
Our team blends deep product knowledge with a love of great service.
- Own the technical sales process for our chocolate machinery range, from initial enquiry through to closing the sale and aftercare.
- Deliver confident, hands-on machinery demonstrations in our London showroom.
- Answer detailed technical questions on machine specifications, capacity, installation requirements, maintenance, and compatibility.
- Support international customers with machinery enquiries and shipping logistics.
- Build long-term relationships with customers, becoming their trusted advisor.
- Liaise with warehouse, purchasing, suppliers, and engineering or installation teams.
- Maintain records in our CRM (Zoho or similar).
Requirements:
- Proven experience in technical sales, ideally involving machinery or equipment.
- Excellent communication and relationship-building skills.
- Commercially minded, confident managing the full sales cycle.
- Comfortable using digital tools and systems (Shopify, Zoho, or similar).
- Fluent English speaker, with additional languages a bonus for supporting international customers.
- Background or genuine interest in chocolate, food production, hospitality, or related fields.
- Willingness to travel occasionally for customer visits, installations, and trade shows.
You'll play a key role in helping chocolatiers and producers grow, equipping them with the right machinery.
Technical Sales Manager (m/w/d) in London employer: Home Chocolate Factory
At Home Chocolate Factory, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters innovation and collaboration. Our London headquarters not only serves as a hub for technical expertise but also provides employees with opportunities for personal and professional growth, including hands-on training and the chance to engage directly with our passionate customer base. With a commitment to modernising our operations and a focus on delivering outstanding service, we empower our team to thrive in a dynamic environment where their contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Sales Manager (m/w/d) in London
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Practice your pitch! You need to be able to confidently explain how your experience aligns with their needs. Think about specific examples from your past that showcase your technical sales skills and how you've built relationships with clients.
✨Tip Number 3
Don’t underestimate the power of networking! Reach out to current or former employees on LinkedIn. They can provide insider tips and might even put in a good word for you. Plus, it shows initiative!
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and ready to dive into the world of chocolate machinery.
We think you need these skills to ace Technical Sales Manager (m/w/d) in London
Some tips for your application 🫡
Show Your Passion for Chocolate:When writing your application, let your love for chocolate shine through! Share any relevant experiences or interests that connect you to the industry. We want to see that you're not just applying for a job, but that you genuinely care about helping chocolatiers succeed.
Highlight Your Technical Sales Experience:Make sure to emphasise your previous experience in technical sales, especially if it involves machinery or equipment. We’re looking for someone who can confidently manage the sales cycle, so don’t hold back on showcasing your skills and achievements in this area!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon unless it's relevant. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us that you’re proactive and keen to join our team!
How to prepare for a job interview at Home Chocolate Factory
✨Know Your Chocolate Machinery
Make sure you brush up on the specifics of the chocolate machinery you'll be discussing. Understand the features and benefits of tempering machines, enrobers, and moulding lines. This knowledge will help you answer technical questions confidently and demonstrate your expertise.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences, especially in technical sales. Be ready to share examples of how you've managed the full sales cycle, from initial enquiry to aftercare. Highlight any successful relationships you've built with customers to show you're a trusted advisor.
✨Practice Your Demonstration Skills
Since you'll be delivering hands-on demonstrations, practice explaining the machinery in a clear and engaging way. Consider doing a mock demonstration for a friend or family member to refine your presentation skills and ensure you can convey complex information simply.
✨Familiarise Yourself with Digital Tools
Get comfortable with CRM systems like Zoho and e-commerce platforms like Shopify. Being tech-savvy is crucial for this role, so if you have experience with these tools, be sure to mention it during the interview. If not, take some time to learn the basics before your meeting.
