At a Glance
- Tasks: Lead the sales of chocolate machinery and provide expert support to customers.
- Company: Join the UK's leading supplier of professional chocolate equipment.
- Benefits: Full-time role with competitive salary and opportunities for travel.
- Other info: Dynamic team environment with a passion for chocolate and customer service.
- Why this job: Be a trusted advisor to chocolatiers and help them grow their businesses.
- Qualifications: Experience in technical sales and excellent communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
We're looking for a knowledgeable, consultative, and driven Technical Sales Manager to lead the sale of our chocolate machinery and equipment range. You'll be the expert who helps chocolate makers find exactly the right solutions from first enquiry through to installation and beyond.
This is a full-time, in-office role based at our London headquarters and superstore showroom, with occasional travel to customer sites and trade shows. Home Chocolate Factory is the UK's leading supplier for professional chocolate machinery. For decades, we've combined craft and technology to supply the finest ingredients.
Our team blends deep product knowledge with a love of great service.
- Own the technical sales process for our chocolate machinery range, from initial enquiry through to closing the sale and aftercare.
- Deliver confident, hands-on machinery demonstrations in our London showroom.
- Answer detailed technical questions on machine specifications, capacity, installation requirements, maintenance, and compatibility.
- Support international customers with machinery enquiries and shipping logistics.
- Build long-term relationships with customers, becoming their trusted advisor.
- Liaise with warehouse, purchasing, suppliers, and engineering or installation teams.
- Proven experience in technical sales, ideally involving machinery or equipment.
- Excellent communication and relationship-building skills.
- Commercially minded, confident managing the full sales cycle.
- Confident using digital tools and systems (Shopify, Zoho, or similar).
- Fluent English speaker, with additional languages a bonus for supporting international customers.
- Background or genuine interest in chocolate, food production, hospitality, or related fields.
- Willingness to travel occasionally for customer visits and installations.
You'll play a key role in helping chocolatiers and producers grow, equipping them with the right machinery.
Technical Sales Manager - Full Time in London employer: Home Chocolate Factory
At Home Chocolate Factory, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters innovation and collaboration. Our London headquarters not only serves as a hub for technical expertise but also provides employees with opportunities for personal and professional growth through hands-on experience and customer engagement. Join us to be part of a passionate team dedicated to transforming the chocolate industry while enjoying the benefits of a supportive environment and the chance to build lasting relationships with clients.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Sales Manager - Full Time in London
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Practice your pitch! You need to be able to confidently explain how your experience aligns with their needs. Think about specific examples from your past that demonstrate your technical sales skills and how you've built relationships with clients.
✨Tip Number 3
Don’t underestimate the power of networking! Reach out to current or former employees on LinkedIn. They can give you insider tips and maybe even put in a good word for you. Plus, it shows you're proactive and really interested in the role.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and ready to dive into the world of chocolate machinery!
We think you need these skills to ace Technical Sales Manager - Full Time in London
Some tips for your application 🫡
Show Your Passion for Chocolate:When writing your application, let your love for chocolate shine through! Share any relevant experiences or interests that connect you to the industry. We want to see that you're not just applying for a job, but that you genuinely care about helping chocolatiers succeed.
Highlight Your Technical Sales Experience:Make sure to showcase your previous experience in technical sales, especially if it involves machinery or equipment. We’re looking for someone who can confidently manage the sales cycle, so give us examples of how you've done this in the past!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon unless it's relevant. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Home Chocolate Factory.
How to prepare for a job interview at Home Chocolate Factory
✨Know Your Chocolate Machinery
Make sure you brush up on the specifics of the chocolate machinery you'll be selling. Understand the technical details of tempering machines, enrobers, and moulding lines. This knowledge will help you answer any detailed questions confidently during the interview.
✨Demonstrate Your Sales Skills
Prepare to showcase your sales process experience. Think of examples where you've successfully managed a full sales cycle, especially in technical sales. Be ready to discuss how you built relationships with customers and provided aftercare support.
✨Show Your Passion for Chocolate
Let your enthusiasm for chocolate and food production shine through. Share any relevant experiences or interests that connect you to the industry. This will help you stand out as someone who genuinely cares about the product and the customers.
✨Familiarise Yourself with Digital Tools
Since the role involves using CRM systems like Zoho, make sure you're comfortable discussing your experience with digital tools. If you’ve used similar platforms, be prepared to explain how you leveraged them to enhance your sales process.
